Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

View Voicemail Stats for Extensions?

Discussion in '3CX Phone System - General' started by JCarnes, Jan 24, 2017.

Thread Status:
Not open for further replies.
  1. JCarnes

    Apr 25, 2016
    Likes Received:
    Is there a way to view the current number of New and Old voicemail messages for each extension?

    In our FreePBX/Elalstix systems, we can easily see this information from the Operator Panel (or Flash Operator Panel) just by hovering our mouse over a particular extension's voicemail icon. In addition, in our NEC Univerge system, the system manager can view the total number of new messages, the total number of old messages, and the total number of minutes each type is currently consuming.

    Does 3CX provide something similar? This comes in very handy when trying to figure out voicemail volume and whether or not voicemails are being listened to in a timely fashion.
Thread Status:
Not open for further replies.