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Vitelity

Discussion in '3CX Phone System - General' started by appraisalpro, Feb 9, 2012.

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  1. appraisalpro

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    Can anyone help me with setting up Vitelity as a provider.

    I have a couple of DIDs and I can not get 3cx to register with either one. I set up sub accounts for each in Vitelity. I am using the provider template for vitelity.

    Thanks
     
  2. leejor

    leejor Well-Known Member

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    What sort of issue, shows up in the 3CX log, when attempting registration?
     
  3. appraisalpro

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    18:01:43.518 [CM102001]: Authentication failed for SipReq: INVITE 3363315115@71.22.17.147:5060 tid=30b20d33 cseq=INVITE contact=3364061054@140.239.143.5 / 103 from(wire); Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    18:01:43.516 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:3363315115@71.22.17.147:5060 SIP/2.0
    Via: SIP/2.0/UDP 140.239.143.5:5060;branch=z9hG4bK30b20d33;rport=5060
    Max-Forwards: 70
    Contact: <sip:3364061054@140.239.143.5>
    To: <sip:3363315115@192.168.1.100:5060>
    From: "3364061054"<sip:3364061054@140.239.143.5>;tag=as5e1056e3
    Call-ID: 086818556d09efd30b53010f157dab72@140.239.143.5
    CSeq: 103 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
    Date: Thu, 09 Feb 2012 23:01:45 GMT
    Proxy-Authorization: Digest username="appr_crsmk",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:3363315115@71.22.17.147:5060",nonce="414d535c0544e15749:b1b40319c3507f0967a90ff6324fd0aa",response="229e7fa1bfa3c7514c121ea19be0ae6e"
    Supported: replaces
    User-Agent: Asterisk PBX
    Content-Length: 0

    18:01:43.516 [CM302002]: Authentication failed due to unidentified source of: SipReq: INVITE 3363315115@71.22.17.147:5060 tid=30b20d33 cseq=INVITE contact=3364061054@140.239.143.5 / 103 from(wire)
    18:01:43.269 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:3363315115@71.22.17.147:5060 SIP/2.0
    Via: SIP/2.0/UDP 140.239.143.5:5060;branch=z9hG4bK2fb70b95;rport=5060
    Max-Forwards: 70
    Contact: <sip:3364061054@140.239.143.5>
    To: <sip:3363315115@192.168.1.100:5060>
    From: "3364061054"<sip:3364061054@140.239.143.5>;tag=as5e1056e3
    Call-ID: 086818556d09efd30b53010f157dab72@140.239.143.5
    CSeq: 102 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
    Date: Thu, 09 Feb 2012 23:01:45 GMT
    Supported: replaces
    User-Agent: Asterisk PBX
    Content-Length: 0

    18:01:43.268 [CM302001]: Authorization system can not identify source of: SipReq: INVITE 3363315115@71.22.17.147:5060 tid=2fb70b95 cseq=INVITE contact=3364061054@140.239.143.5 / 102 from(wire)
    18:01:09.570 [CM504004]: Registration succeeded for: 10005@Vitelity CrossMarl
    18:01:09.114 [CM504003]: Sent registration request for 10005@Vitelity CrossMarl
    18:01:07.934 [CM504004]: Registration succeeded for: 10005@Vitelity CrossMarl
    18:01:07.471 [CM504003]: Sent registration request for 10005@Vitelity CrossMarl

    I called and got fast busy. the log email from Vitelity said CONGESTION
     
  4. leejor

    leejor Well-Known Member

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    Check your username and password, don't cut and paste, that has caused problems in the past.

    Be sure that you have the IP (Vitelity's) datafilled in the trunk settings, the one they use to send calls (DID's) from.
     
  5. KerryG

    KerryG Active Member

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    Did you add your DID to the Source ID's?
     
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