Our receptionists just got new Yealink T46S IPphones and they have worked phenomenally. The only issue we are having is that whenever someone leaves a voicemail, the VMail attachment does not display any information regarding the Caller ID of the caller. Instead, it shows the information of the receptionist that transferred the call to voicemail. We have an expansion module for each receptionist, and we have a key for each employee that will transfer to his/her voicemail. The Voicemail keys are configured as followed. Code: expansion_module.1.key.10.label = Jon Doe VM expansion_module.1.key.10.line = 1 expansion_module.1.key.10.type = 12 expansion_module.1.key.10.value = *98123 They key works great for transferring purposes, but we would like for the relevant caller information to send in the vmail attachment. I have tried using the key types: Voicemail, BLF, Speed Dial, Direct pickup, Forward. All have given me the same result. Any suggestions?