Voice Mail extension (999) management

Discussion in '3CX Phone System - General' started by crsc, Mar 3, 2008.

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  1. crsc

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    Hi,

    The primary function we need from Voice Mail is the ability to return to the DR to dial a different extension. In general, how do you manage the voice mail subsystem?

    Thanks.
     
  2. Ryandc

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    Here's our work-around.
    Extension 210 = Physical phone
    Extension 310 = DR for that person's extension
    Person dials extension 210. Fallback options are to go to DR 310 if no answer after 15 seconds or if busy.
    DR 310 says "Press 1 to reach **** on his cellular, Press 2 to speak with the receptionist, Press 3 to leave a message for ****"
    Person presses 3, DR redirects right into that person's voicemail.
     
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