Voice mail going straight to "Record your message..."

Discussion in 'Windows' started by Davee, Mar 29, 2012.

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  1. Davee

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    Hi,

    I wonder if anyone can help?

    I have 3CX Phone 6.0.20943.0 and when I click the little flashing voice mail button on the main screen it dials my extension and goes straight to "record your message and press # etc" and that's it, no option for listening to voice mails.
    Any ideas?
    thanks.
     
  2. leejor

    leejor Well-Known Member

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    It shouldn't be dialling your extension number, it should be dialling the Voicemail system number (999, or whatever you've changed it to).
     
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