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Voice Mail Menu Map

Discussion in '3CX Phone System - General' started by jlebeau, Aug 13, 2007.

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  1. jlebeau

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    Has anybody put together a menu map for the voice mail prompts that they are willing to share? There isn't one in the documentation and it would be nice to have that to make a reference card.
     
  2. Ralph

    Ralph Member

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    There is one on the server interface

    Log into the server interface.

    Go to "General" -> "System Prompts" on the left hand menu.

    This has a complete mapping of all the system prompts.
    You can print this off if you need a hard copy.

    Take care
     
  3. 5qg4

    5qg4 Active Member

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    Hi jlebeau,

    Please find more information about VoiceMail System as below:

    When you close the phone without press anything, it will save the message.
    When you press # then you press 0 , it will save.
    When/if for some reason the line stays open for 2 minutes, the voicemail will stop

    recording after 2 minutes and save.
    When you press # but you don't press 0 it will not save


    Access VoiceMail Menu:
    Dial 999 (Default Setting) a Any SIP Clients to access VoiceMail Menu
    Key your Extension Number
    Key your PIN, then press # or wait for timeout (need not key in #)
    Press 9 for Option (Goto 2nd Level Menu)
    Press # for EXIT

    2nd Level Menu
    Press * for Play message
    Press 4 Delete All Read Message
    Press 6 Play Mailbox information
    Press 7 Change PIN Code
    Press 8 Change the Personal Greeting
    Press 9 Reply the Option
     
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  4. jlebeau

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    That was more of what I was looking for. Eventually I hope to get all of the prompts into a Visio type document as a reference card.

    Thanks for the help.


     
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