Voice mail prompts

Discussion in '3CX Phone System - General' started by koshy_vimal, Mar 10, 2009.

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  1. koshy_vimal

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    Hi all,

    There are two annoying problems in 3CX voie mail prompts. When a caller calls from outside:
    1) He has to press # key after recording his message.
    2) He has to press 0 to save the message.
    Only after he does this does the voice mail get saved.

    How to I make modifications to this? I just want the message to be recorded after the beep without pressing any # or 0 just like normal voice mails. Any solution?

    Thanx,
    Vimal
     
  2. alexmallia

    alexmallia New Member
    3CX Support

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    Hi

    It is no possible to remove the need for pressing # and then 0.

    However if the caller just hangs up after recording without pressing the #, the voice mail will time out and it will still save the message.

    regards
     
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  3. koshy_vimal

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    Hi,

    I tried that and it works without pressing the # key. Thanks for that. But if I press the # key after recording my message and then hang up without pressing 0, it does not work. Is there any solution to this? because a caller from outside hears this prompt first so may end up pressing the # key and hang up.


    Thanx
    Vimal
     
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