Voicemail and Ring Group issue

Discussion in '3CX Phone System - General' started by npiersma, Feb 2, 2007.

  1. npiersma

    Dec 30, 2006
    Likes Received:
    Hi guys,

    I've the following setup:
    extention 100 (vm enabled after 15 sec)
    extention 101 (vm enabled after 15 sec)
    extention 103 (vm enabled after 15 sec)

    Ring group 800, member 100,101,103. Forward call to 100 when not answered.

    ring group connected to voip gateway (xs4all sip)

    Okay, when I dial 100, 101 or 103, I get VM after 15 seconds.

    However, when I dial the "real" phone number I see it coming in on all phones, after 4 rings, only 100 keeps ringing and then it falls back to my sip provider supplied VM.

    When I use NO routing group, and assign it directly to eg. 100. I do get the 3CX-VM lady after 15 seconds.


Share This Page