Voicemail Clock Issue

Discussion in '3CX Phone System - General' started by STCJeff, Feb 15, 2009.

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  1. STCJeff

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    Here's a fun one for you - Our 3CX install is a virtual machine under windows 2007 Server Hyper-V and runs great. Except... The server shows the correct time. The phones show the correct time. The office hour rules work correctly in 3CX. BUT, the voicemail time stamp is off by several hours. I cannot seem to find a setting for the time anywhere (I'm thinking maybe it's set to Greenwich or something). Anyone know where to set the voicemail system to read the correct time/time zone?
     
  2. discovery1

    discovery1 Member

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    You don't say which version you are running so i'll assume v7.0.4744

    Check you have the correct country setup in 3CX - go to Settings > Advanced and check your country is correct.
     
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  3. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    This is a fixed problem. The timestamp on the Voicemails was incorrect by a few hours.
    It's gonna be available when the new release is out.
     
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  4. STCJeff

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    I'm assuming you mean the fix is in the next version after 7.0.4744?
     
  5. Henk

    Henk Member

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    Clock is still off, looks like it is off by 12hrs.

    You have received a new message in your voice mail box.

    Date 17/02/2009 1:46:36 AM
    Duration 00:00:06
    File vmail_04xxxxxxx_400_20090217014636

    The call was received at 1:29pm, mind you I DO NOT LIKE the new voicemail template (the bit that sends the info, it is messy, might be a setting somewhere I guess).

    H.
     
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