Voicemail Disconnects after 3 seconds

Discussion in '3CX Phone System - General' started by radcomp, Mar 21, 2012.

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  1. radcomp

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    Hi my voicemail seems to hangup after 3 seconds no audi is heard and everything else including queues are working ive reinstalled twice... please help logs as follwos...

    15:23:01.782 [CM503008]: Call(10): Call is terminated
    15:22:59.313 Session 14574 of leg C:10.1 is confirmed
    15:22:59.063 [CM503007]: Call(10): Device joined: sip:1101@127.0.0.1:40600;rinstance=ca243611ec7e8cfc
    15:22:59.047 [CM503007]: Call(10): Device joined: sip:1002@203.38.34.61:1024;line=21r3kjy9
    15:22:59.047 [MS210005] C:10.1:Answer provided. Connection(proxy mode):203.38.241.66:9026(9027)
    15:22:59.047 [MS210001] C:10.2:Answer received. RTP connection[unsecure]: 127.0.0.1:40614(40615)
    15:22:59.047 Remote SDP is set for legC:10.2
    15:22:59.047 [CM505001]: Ext.1101: Device info: Device Identified: [Man: 3CX Ltd.;Mod: Voice Mail Menu;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX Voice Mail Menu] PBX contact: [sip:1101@127.0.0.1:5060]
    15:22:59.047 [CM503002]: Call(10): Alerting sip:1101@127.0.0.1:40600;rinstance=ca243611ec7e8cfc
    15:22:58.891 [CM503025]: Call(10): Calling Ext:Ext.1101@[Dev:sip:1101@127.0.0.1:40600;rinstance=ca243611ec7e8cfc]
    15:22:58.891 [MS210004] C:10.2:Offer provided. Connection(proxy mode): 127.0.0.1:7004(7005)
    15:22:58.844 [CM503004]: Call(10): Route 1: Ext:Ext.1101@[Dev:sip:1101@127.0.0.1:40600;rinstance=ca243611ec7e8cfc]
    15:22:58.844 [CM503010]: Making route(s) to <sip:1101@203.38.241.66;user=phone>
    15:22:58.844 [MS210000] C:10.1:Offer received. RTP connection: 203.38.34.61:50114(50115)
    15:22:58.844 Remote SDP is set for legC:10.1
    15:22:58.844 [CM505001]: Ext.1002: Device info: Device Identified: [Man: Snom;Mod: 3xx series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [snom370/8.4.32] PBX contact: [sip:1002@203.38.241.66:5060]
    15:22:58.829 [CM503001]: Call(10): Incoming call from Ext.1002 to <sip:1101@203.38.241.66;user=phone>
    15:22:58.829 [CM500002]: Info on incoming INVITE:
    INVITE sip:1101@203.38.241.66;user=phone SIP/2.0
    Via: SIP/2.0/UDP 203.38.34.61:1024;branch=z9hG4bK-i7a67r01eag0;rport=1024
    Max-Forwards: 70
    Contact: <sip:1002@203.38.34.61:1024;line=21r3kjy9>;reg-id=1
    To: <sip:1101@203.38.241.66;user=phone>
    From: "Josh Pearson 0399880615"<sip:1002@203.38.241.66>;tag=nufycgm00b
    Call-ID: 3c276e906b83-lbb4l3gnghat
    CSeq: 2 INVITE
    Session-Expires: 3600;refresher=uas
    Min-SE: 90
    Accept: application/sdp
    Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE
    Proxy-Authorization: Digest username="1002",realm="3CXPhoneSystem",nonce="414d535c0579e8a270:70f95ba2025a50617a9e7f60a1f21412",uri="sip:1101@203.38.241.66;user=phone",response="5ab9003152025f2b6adcd52e1336316e",algorithm=MD5
    Supported: timer, 100rel, replaces, from-change
    User-Agent: snom370/8.4.32
    Allow-Events: talk, hold, refer, call-info
    Content-Length: 0
    X-Serialnumber: 0004132E1FBD
    P-Key-Flags: resolution="31x13", keys="4"
     
  2. leejor

    leejor Well-Known Member

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    What is your voicemail "extension number". A call is placed to Ext 1101 from 1002 but I don't see it passing on to a voicemail number. Are all of your extensions "remote" from the 3CX install? The IP's have me a bit puzzled.
     
  3. radcomp

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    Hi EXT 1101 is the voicemail extension, the network that the Phones are on is a live ip network as we have multiple locations set up and users can just take there phone and move around to different locations. Even if i register a phone on the local network i still have trouble.
     
  4. leejor

    leejor Well-Known Member

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    What type of system (server, PC, operating system) are you running 3CX on?
     
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