Voicemail email options greyed out in version 11 SP4

Discussion in '3CX Phone System - General' started by alexisheon, Jun 7, 2013.

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  1. alexisheon

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    Hi,

    We're trying to setup voicemail to e-mail in version 11 SP4 (it was working fine in version 10). However, the email options of the voicemail configuration section is disabled.

    The user email greeting message is working fine with the current smtp server settings. I've read the release notes and they were some change regarding SSL support for email, maybe something was broken in the service pack?

    Here are the information of our system:
    Server: 3CX Version 11 SP4 on SBS 2011
    Phones: Linksys SPA921/Cisco SPA502G
    Provider: thespout.ca

    UPDATE:
    We're using phone provisioning with default values except for company logo.

    Thank you for the help.

    Regards,

    Alex
     
  2. craigreilly

    craigreilly Well-Known Member

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    what type of license do you have applied?
     
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  3. alexisheon

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    We're using a FREE edition.

    Just checked the 3CX brochure. Looks it is now a paid option only available in the commercial editions.

    Thanks for the quick answer.
     
  4. leejor

    leejor Well-Known Member

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    If you are looking to test the feature(s), then apply the Demo key that you should have been emailed, after you downloaded.
     
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