Voicemail integration using Exchange Online

Discussion in '3CX Phone System - General' started by jeffhth, Feb 6, 2012.

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  1. jeffhth

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    Has anyone had any success getting the Exchange 2007/2010 UM integration feature to work against a hosted Exchange provider?

    I'm testing with the Exchange Online component of Office 365 by adapting the steps described here: http://www.3cx.com/blog/featured/exchange-server-2007-2010/. I was able to find a way to perform each step. I'd be happy to post in detail what I did if anyone thinks it would be useful.

    When I dial the voicemail number from an internal extension though the call just disconnects and I get the following in the logs:

    11:44:28.014 [CM503003]: Call(14): Call to sip:9999@fbcc474f-8cbb-4fa0-9c47-8d852d849d80.um.outlook.com:5060 has failed; Cause: 503 Service Unavailable; warning: ; internal

    Any ideas / tips? Does anyone know if this is even possible or have a specific reason why it may not be?

    Thanks
    JYH
     
  2. mear

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    Jeff,

    I do not have an answer to your question but I would be interested in seeing the steps/settings you performed. I have yet to get office 365 to work with my 3cx and I would be keen to do so.
     
  3. cobaltit

    cobaltit Active Member

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    Hey Jeff,
    If you are following the blog, the first thing that is going to be a problem is that Office 365 requires TLS so the VoIP security settings needs to be 'secured'.

    Haven't setup 3CX yet but I've done an Asterisk -> Office 365 setup
     
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  4. advisor360

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    A solution to this issue would be greatly appreciated from the 3CX development team since more and more of us are moving our exchange solutions out to the cloud.
     
  5. simonben1982

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    My friend is learning Exchange Online. I want to know about Google Apps, Microsoft 247 and cloud based providers will provide similar growth opportunities as it used to do?
     
  6. techead

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    I've found you can do pretty much anything with Exchange online that you can do with an on premise Exchange, it just takes a lot of digging to find out how. Have a look at this link http://help.outlook.com/140/Gg702677.aspx you will need to be on an Exchange level 2 plan or Office E3 to access UM.
    Don't forget to configure your connectors in exchange or nothing will make it through Forefront Security.
     
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