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Voicemail is just not working

Discussion in '3CX Phone System - General' started by ceruleansam, Sep 12, 2008.

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  1. ceruleansam

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    I dial 900 from the extension
    I get "Please enter your personal identifcation number and press #"
    I type 100#
    I get "You have no message, please 9 for options, to exit press #"
    If i type 9 nothing happens, if I type 8
    "Record your greeting message then press #"
    I say hello then press # and all I get is silence.

    Voicemail does not record

    Logs below

    08:51:06.011 CallCtrl::eek:nLegConnected [CM503007]: Call(996): Device joined: sip:900@127.0.0.1:40600;rinstance=483c87053f2d926b
    08:51:05.995 CallCtrl::eek:nLegConnected [CM503007]: Call(996): Device joined: sip:115@192.168.100.59:2094;line=41ip9jkg
    08:51:05.995 Extension::printEndpointInfo [CM505001]: Ext.900: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX MakeCall helper] Transport: [sip:127.0.0.1:5060]
    08:51:05.995 CallCtrl::eek:nAnsweredCall [CM503002]: Call(996): Alerting sip:900@127.0.0.1:40600;rinstance=483c87053f2d926b
    08:51:05.526 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(996): Calling: Ext:Ext.900@[Dev:sip:900@127.0.0.1:40600;rinstance=483c87053f2d926b]

    This is running on Windows 2003 Datacentre. I just cant work out why this is happening and really need some help :( please help guys!
     
  2. ceruleansam

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    I was just reading another post with same problem, I have just tried running the mp3 and says I have no sound device, which is true but I cant work out How come the wav files work?

    I am going start looking for a PCI sound card for my machine
     
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