voicemail menu press * how to disabled.

Discussion in '3CX Phone System - General' started by Tom De Brouwer JFS, Mar 29, 2018.

  1. Tom De Brouwer JFS

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    All,

    When someone gets to the voicemail menu, they get the choice to leave a message or press ‘*’ to get in touch with a
    Co-worker.
    This last option should be disabled, but I cannot find out how to do it.
    In the settings pbx there is an option “enable outgoing calls in voicemail menu” which I have disabled.
    Still it remains possible to make a call through the voicemail.
    Is this a bug, or am I missing something?


    Thanks in advance!

    Kind regards,
    Tom De Brouwer
     
  2. craigreilly

    craigreilly Well-Known Member

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    The star code is built in - to go to the operator.
    Many have mentioned this - but no change has occurred. Some have changed the default message in the promptset that doesn't tell them about the "*" key. And, if I recall, 0 does the same thing.
     
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    Tom De Brouwer JFS likes this.