VoiceMail - Need to press pound? (#)

Discussion in '3CX Phone System - General' started by Bob, Aug 1, 2007.

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  1. Bob

    Bob

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    Hi,

    I notice when I leave a message on an extention, a voice prompter says I need to press pound (#) to complete the message. I find most users will simply leave their message and hang up. The result in 3CX is no message is left.

    Can this really be the way 3CX works?!? Is there a way to change the config so that a handup will result in the message being recorded?

    As it stands now, I doubt many messages will be left in the VoiceMail as most users are conditioned to hang up after they leave their message.

    Thanks!
     
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  2. Bob

    Bob

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    Oh jeeze!

    I've got to take this criticism back. I tried it again just now and hung up. The message was recoreded and forewarded to my email. It must have been a misconfig on my part when it didn't work earlier.

    Sorry 3CX!
     
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  3. 5qg4

    5qg4 Active Member

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    When you close the phone without press anything, it will save the message.
    When you press # then you press 0 , it will save.
    When/if for some reason the line stays open for 2 minutes, the voicemail will stop recording after 2 minutes and save.
    When you press # but you don't press 0 it will not save
     
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  4. Costas3CX

    Costas3CX New Member

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    well said!
     
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