voicemail pin then system hangs up

Discussion in '3CX Phone System - General' started by cloud9mike, Jul 22, 2008.

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  1. cloud9mike

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    New user here so thanks in advance to everyone....

    I have 3CX setup and working with Linksys gateway... I am trying to get the voicemail configured. I connected to the server with the 3cx softphone and everything is working fine.....

    dial 999
    asks me for my pin press #
    Then it responds thank you and hangs up. I was hoping that I could record an mp3 and tell it to play that as my vm greeting but I can't seem to get that done. Just looking for some help to get my vm greeting setup and get down the road.

    Thanks,
    Mike
     
  2. cloud9mike

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    That didn't work... That is exactly what I was trying to do.. Thanks for the reply, any other ideas???

    Also, when using the softphone I don't get any tones when pushing the buttons... So I don't know if/when it takes the # that I click on...
     
  3. cloud9mike

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    I will try a new extension tonight.

    Thanks
     
  4. cloud9mike

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    I have 2 way audio... I don't have a digital receptionist set up as of yet.... Thanks for all the input.. I will look at a few things tonight and post after that... Great board!

    Mike
     
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