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Solved Voicemail Play Pause buttons

Discussion in 'iOS' started by interact1, Nov 15, 2016.

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  1. interact1

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    Hi,

    I have a customer who receives the majority of their orders through voicemail as the orders usually come in after hours.

    We did the demo to the customer on an android tablet (what we had in the office) and when we deployed the system to the customers iPad we were disappointed to see there were no play\pause buttons and seek bar like there are on the Android tablet.

    Is it possible to some how put the buttons in with some tinkering? We suggested the customer buy an Android tablet but he uses iOS specific apps for his other business functions and doesn't like the idea of carrying around multiple devices.

    Additional to this, is there a way to slow down the playback speed of the voicemail recordings?

    Thank you in advance

    Device Info
    -------------------------------------------------------
    Phone Model: iPhone6,7 & iPad
    Firmware Version: iOS 9 and 10
    Jailbreak: NO
    Cydia Installed: NO

    Issue Info
    -------------------------------------------------------
    Connection: Both WiFi&3G
    Server: Both Internal&External
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    What's the 3CXPhone version you're using? Because the voicemail (and recording) playing with Pause/Resume is implemented since several years and is still available.
     
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  3. interact1

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    Hi,

    We're using v15 phone system and on the iPad we're using iOS10 and 3CX client for 3CXPhoneSystem 14\15 ver.15.1.1.22

    I've tried two different iPads now, so result when playing voicemails, just plays the message with no options to pause or seek.

    Cheers,
     
  4. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    You didn't mention in your previous post this happen only on iPad - please check also the iPhone.
    Now we tested on the iPad and you're right, unlike iPhone, there is no UI for the player there. We will try to figure out why the difference since the code is - obviously - the same. We'll keep you informed.
    Regards
    vali
     
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  5. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    OK, we found and fixed the issue. However, the fix will not be available on the next release, since the binary has already submitted to Apple and waiting for approval. Unless it will be rejected (case when we will have to upload a new binary) expect the fix on the next release.
    Thanks
     
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  6. interact1

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    Hi,

    Thanks for this mate!

    Look forward to seeing the end result.

    Cheers,
     
  7. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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