- Joined
- Jul 12, 2008
- Messages
- 19
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- 0
Hello,
I'm encountering problem while using voice mail. I configured my extension with voice mail activated after 20 seconds but when someone calls me, after 20 seconds, he does not hear anything after the usual ring tone. So blank sound : no voicemail greetings is played.
Another problem : when i'm calling form my extension 999 in order to listen to voicemail, even nobody can leave messages, i can't access to option with pressing digit 9. I press it and blank prompt (no voice, no option after pressing 9).
Last question : how may I cutomize eacho extension voicemail prompt ?
Thank you very much for precious help,
Alex.
Specs :
3CX Small Business Licence
Windows Server 2008
Celeron 220 / 2048 MB
I'm encountering problem while using voice mail. I configured my extension with voice mail activated after 20 seconds but when someone calls me, after 20 seconds, he does not hear anything after the usual ring tone. So blank sound : no voicemail greetings is played.
Another problem : when i'm calling form my extension 999 in order to listen to voicemail, even nobody can leave messages, i can't access to option with pressing digit 9. I press it and blank prompt (no voice, no option after pressing 9).
Last question : how may I cutomize eacho extension voicemail prompt ?
Thank you very much for precious help,
Alex.
Specs :
3CX Small Business Licence
Windows Server 2008
Celeron 220 / 2048 MB