EDIT: I started a new thread with a more appropriate Title. It seems voicemails are getting 14 seconds clipped out of them starting at the 2 second mark and it has been repeatable 7 times. The link to the new thread is here: https://www.3cx.com/community/threads/voicemails-missing-14-seconds-of-audio-v-14-sp3.47969/ EDIT #2: Solved in the above link. Antivirus on the 3CX server was the cause. We are getting voicemails that skip. The .wav file claims to be 1:19 duration but plays only 1:05 then closes. There is a noticeable click in the voicemail and the audio skips at that point. I am able to recreate the problem by calling and leaving a voicemail with periods of silence mixed in with the audio. The biggest problem is that this can cause the voicemail to play lots of silence and skip some of the audio. For example, call voicemail and leave message: (silently count 1,2,3,4,5,6) Seven, Eight, (silently 9,10,11,12,13,14) Fifteen, Sixteen, (silently 17,18,19, 20) Twenty-One, Twenty-Two (then hang up). The .wav file will report that it is 22 seconds long, but it will be about 6 seconds of silence followed by "Twenty-One, Twenty-Two" then the playback will stop with after about 9 seconds total play time. I have duplicated this problem by leaving voicemail from POTS and LAN based calls with the exact same outcome. How and where do I disable this silence suppression? I have attached a sample where I did exactly as described above (I renamed it to .txt).