Voicemail

Discussion in '3CX Phone System - General' started by hobbit666, May 13, 2011.

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  1. hobbit666

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    Is there a way of changing the way people leave messages?

    I would prefer the person not available message to happen, then the peep. Then the customer just leaves the message and hangs up.

    I don't want the customer to have to press extra keys just to leave a message.
     
  2. nbailey

    nbailey Member

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    the only options for voice mail are in the Extension details tab:
    Enable Voice Mail
    Play Caller ID
    PI Number
    Read out date/time format
    email options.

    this is already an option. You don't have to press any buttons to save the message.
     
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  3. hobbit666

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    oh, ok.

    It's just when the recorded voice comes on it says press # after the message.

    Will have a play today and test, as need to get E-mail's working
     
  4. nbailey

    nbailey Member

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    yeah most VMail setups say that but it isn't necessary.
     
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  5. davidbenwell

    davidbenwell Active Member

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    you may wish to record your own voice mail greeting.
     
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  6. nbailey

    nbailey Member

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    you could do that. record your own .wav and replace the prompt called: "record_your_message" and be sure name the new prompt the same as the original.
     
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