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VoiceMail

Discussion in '3CX Phone System - General' started by quayfour, Aug 30, 2011.

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  1. quayfour

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    I am trying to access voicemail remotely to pick up messages / change greetings - we do not use the digital receptionist.

    Is it possible to be transferred to an individual extension's voicemail box and then access it using the PIN ?

    Thanks
     
  2. willow

    willow Member

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    when you try and access your messages with the 999 code just press # and then enter the extension number and pin to check the messages. I do not know of a way to be transferred to a mailbox and then enter the pin outside of someone transferring you to 999 (or the voicemail code) and then press #.
     
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  3. leejor

    leejor Well-Known Member

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    Have a look at these posts http://www.3cx.com/forums/cannot-retrieve-voicemail-from-outside-system-20508.html#p103286

    It involves setting up a DR, AND relies on the fact that you don't already use the operator extension (although, you can get creative in the DR to get around that).
     
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