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Hello,
I have an issue where users are receiving voicemail notifications via email but when they try to listen, it is nothing but silence for 1:59 everytime. Here is an example:
09-Dec-2013 10:45:31.097 L:4243.6[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
09-Dec-2013 10:45:31.097 Leg L:4243.6[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.2.155:5062
09-Dec-2013 10:45:31.097 L:4243.6[Extn] got Terminated Recv 487/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
User-Agent: Yealink SIP-T32G 32.0.0.115
Content-Length: 0
09-Dec-2013 10:45:31.097 L:4243.6[Extn] got Failure: Failure Recv 487/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
User-Agent: Yealink SIP-T32G 32.0.0.115
Content-Length: 0
09-Dec-2013 10:45:31.096 Session 2707865 has failed in leg L:4243.6[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.2.155:5062
09-Dec-2013 10:45:30.986 L:4243.1[Line:10000<<406*******] forwards call from Extn:227 to Ivr:IVRForward based on rule Fwd[Available/NoAnsw]
09-Dec-2013 10:45:30.986 L:4243.1[Line:10000<<406*******] failed to reach Extn:227, reason No Answer
09-Dec-2013 10:45:22.197 Provisional response arrived for session 2707865 of Leg L:4243.6[Extn]
09-Dec-2013 10:45:22.197 L:4243.6[Extn] got Provisional Recv 180/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
Contact: <sip:[email protected]:5062>
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
User-Agent: Yealink SIP-T32G 32.0.0.115
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 0
09-Dec-2013 10:45:22.197 [CM505001]: Endpoint Extn:227: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Yealink SIP-T32G 32.0.0.115] PBX contact: [sip:[email protected]:5060]
09-Dec-2013 10:45:22.197 [CM503002]: Call(C:4243): Alerting Extn:227 by contact <sip:[email protected]:5062>
09-Dec-2013 10:45:22.196 UacSession 2707865 has formed leg L:4243.6[Extn]
09-Dec-2013 10:45:21.952 [CM503025]: Call(C:4243): Calling T:Extn:227@[Dev:sip:[email protected]:5062] for L:4243.1[Line:10000<<406*******]
09-Dec-2013 10:45:21.951 Route to L:4243.6[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=fa5ee543eb576e75 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
INVITE sip:[email protected]:5062 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-fa5ee543eb576e75-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:406*******@192.168.2.20:5060>
To: <sip:[email protected]>
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
Alert-Info: <http://www.notused.invalidtld>;info=external
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Supported: replaces
Referred-By: <sip:[email protected]>
Content-Length: 0
09-Dec-2013 10:45:21.950 Added leg L:4243.6[Extn]
09-Dec-2013 10:45:21.900 [Flow] Call(C:4243): making call from L:4243.1[Line:10000<<406*******] to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [CM503027]: Call(C:4243): From: Line:10000<<406******* (<sip:406*******@192.168.2.20:5060>) to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [CM503004]: Call(C:4243): Route 1: from L:4243.1[Line:10000<<406*******] to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [Flow] Endpoint Extn:227 has no forwarding rule on reason 'All calls'
09-Dec-2013 10:45:21.900 [Flow] Call(C:4243): has built target endpoint: Extn:227 for call from L:4243.1[Line:10000<<406*******]
09-Dec-2013 10:45:21.900 [Flow] Target endpoint for 227 is Extn:227
Any ideas?
Thank you,
Dan
I have an issue where users are receiving voicemail notifications via email but when they try to listen, it is nothing but silence for 1:59 everytime. Here is an example:
09-Dec-2013 10:45:31.097 L:4243.6[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
09-Dec-2013 10:45:31.097 Leg L:4243.6[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.2.155:5062
09-Dec-2013 10:45:31.097 L:4243.6[Extn] got Terminated Recv 487/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
User-Agent: Yealink SIP-T32G 32.0.0.115
Content-Length: 0
09-Dec-2013 10:45:31.097 L:4243.6[Extn] got Failure: Failure Recv 487/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 487 Request Terminated
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
User-Agent: Yealink SIP-T32G 32.0.0.115
Content-Length: 0
09-Dec-2013 10:45:31.096 Session 2707865 has failed in leg L:4243.6[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.2.155:5062
09-Dec-2013 10:45:30.986 L:4243.1[Line:10000<<406*******] forwards call from Extn:227 to Ivr:IVRForward based on rule Fwd[Available/NoAnsw]
09-Dec-2013 10:45:30.986 L:4243.1[Line:10000<<406*******] failed to reach Extn:227, reason No Answer
09-Dec-2013 10:45:22.197 Provisional response arrived for session 2707865 of Leg L:4243.6[Extn]
09-Dec-2013 10:45:22.197 L:4243.6[Extn] got Provisional Recv 180/INVITE from 192.168.2.155:5062 tid=0d55196899476928 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 192.168.2.20:5060;branch=z9hG4bK-d8754z-0d55196899476928-1---d8754z-;rport
Contact: <sip:[email protected]:5062>
To: <sip:[email protected]>;tag=67383688
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
User-Agent: Yealink SIP-T32G 32.0.0.115
Allow-Events: talk, hold, conference, refer, check-sync
Content-Length: 0
09-Dec-2013 10:45:22.197 [CM505001]: Endpoint Extn:227: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Yealink SIP-T32G 32.0.0.115] PBX contact: [sip:[email protected]:5060]
09-Dec-2013 10:45:22.197 [CM503002]: Call(C:4243): Alerting Extn:227 by contact <sip:[email protected]:5062>
09-Dec-2013 10:45:22.196 UacSession 2707865 has formed leg L:4243.6[Extn]
09-Dec-2013 10:45:21.952 [CM503025]: Call(C:4243): Calling T:Extn:227@[Dev:sip:[email protected]:5062] for L:4243.1[Line:10000<<406*******]
09-Dec-2013 10:45:21.951 Route to L:4243.6[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=fa5ee543eb576e75 Call-ID=MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.:
INVITE sip:[email protected]:5062 SIP/2.0
Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-fa5ee543eb576e75-1---d8754z-;rport
Max-Forwards: 70
Contact: <sip:406*******@192.168.2.20:5060>
To: <sip:[email protected]>
From: <sip:406*******@192.168.2.20:5060;nf=e>;tag=8d1f640f
Call-ID: MmU3ZmQyNjNlZDk5ZWYwODA0NTM5MTM1YjQ5MzUxODE.
CSeq: 1 INVITE
Alert-Info: <http://www.notused.invalidtld>;info=external
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Supported: replaces
Referred-By: <sip:[email protected]>
Content-Length: 0
09-Dec-2013 10:45:21.950 Added leg L:4243.6[Extn]
09-Dec-2013 10:45:21.900 [Flow] Call(C:4243): making call from L:4243.1[Line:10000<<406*******] to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [CM503027]: Call(C:4243): From: Line:10000<<406******* (<sip:406*******@192.168.2.20:5060>) to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [CM503004]: Call(C:4243): Route 1: from L:4243.1[Line:10000<<406*******] to T:Extn:227@[Dev:sip:[email protected]:5062]
09-Dec-2013 10:45:21.900 [Flow] Endpoint Extn:227 has no forwarding rule on reason 'All calls'
09-Dec-2013 10:45:21.900 [Flow] Call(C:4243): has built target endpoint: Extn:227 for call from L:4243.1[Line:10000<<406*******]
09-Dec-2013 10:45:21.900 [Flow] Target endpoint for 227 is Extn:227
Any ideas?
Thank you,
Dan