Voicemails not showing correctly

Discussion in '3CX Phone System - General' started by featherston, May 8, 2015.

Thread Status:
Not open for further replies.
  1. featherston

    Joined:
    Jul 2, 2014
    Messages:
    5
    Likes Received:
    0
    We have a client on version 12 of 3cx, using all T41ps. They have some phones that are showing 20-100 voicemails and when they hit the voicemail button it shows 0. I have them all on the 3cx recommended firmware. They are also using the windows SBC to connect to their 3cx server in our datacenter. I also changed a few to STUN and it seems to still occur.
     
  2. pj3cx

    pj3cx Active Member

    Joined:
    Aug 1, 2013
    Messages:
    645
    Likes Received:
    1
    Hi there,
    Please check what's in the voicemail folders for the said extensions : C:\ProgramData\3CX\Data\Ivr\Voicemail\Extensions
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.