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Voicepulse and 3cx (Caller ID and hold not working) will pay

Discussion in '3CX Phone System - General' started by mpwsupport, Aug 9, 2008.

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  1. mpwsupport

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    I have spent a good deal of time this last week trying to get voicepulse connect to work with 3cx.

    I had 3cx 3.xx and had some problems so I upgraded to the latest version 6.0.806.0

    I am having problems with the incoming caller ID.

    I have tried different settings in the inbound settings for the voip provider, and still.

    all i get instead of the caller id number is, the city name and state.

    The other problem I am now having is, (phone SPA942), I get a call on line 1, I start talking, then get a call on line 2, put line 1 on hold, then try to pickup line 1 again, and the phone says trying to reconnect, however, I lose the line, and inside the 3cx the line stays active.

    Even if i get only 1 call, when i put it on hold, I can not get it back.

    Please help.

    I am willing to pay $40 via paypal to a single person, whoever helps me fix the two problems.
     
  2. alexmallia

    alexmallia New Member
    3CX Support

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    To get technical support on this one, you can contact our technical support (This requires commercial edition with support package). If you have a commercial edition, but no support package, you can purchase one here:

    https://erp.3cx.com/orderform/support.aspx

    regards
     
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  3. mpwsupport

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    The problem here is,

    I am supposed to troubleshoot and make 3cx tested and stable before we start selling commercial versions to our customers.

    I have been looking at 3CX because it seems to be the best of not one of the only one that is based on windows and not Linux.

    VoicePulse is recommending I get trixbox for linux and start testing it for our customers.

    I wish I could find a configuration screen for Voicepulse and 3cx, that would solve our problems.

    Thank you.
     
  4. mpwsupport

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    Matt,

    I am not a partner yet, the editon I am evaluating, is the free edition.

    Thanks.
     
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