VoIP and Sipgate USB phone

Discussion in 'Windows' started by malcolmh, Feb 19, 2008.

  1. malcolmh

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    Hi

    I've just installed the 3CX system as a trial for an internal phone system and I also bought a pair of Sipgate USB Starter Kit phones to experiment with. My problem is that when I use the Softphone with out the phones I can hear the ring tones etc on the PC's speakers via the sound card. But, when I connect the phone the computer's sound card is still used. I've tried both the headphone and telephone setting in the softphone. The phone box says that the phone should use it's own inbuilt sound card. Am I totally off the track here or is there something I am missing in the setup/configuration?

    Thanks for look :?:
     
  2. Wardy

    Wardy New Member

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    Usually in the software for the USB phone that links it to the soft phone there is an option for which sound device you want to use

    Stephen
     

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