VOIP call/DID call to go to 80000 Digital Receptionist

Discussion in '3CX Phone System - General' started by colin2710, Feb 15, 2008.

  1. colin2710

    Joined:
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    Hi there,

    I am trying to get an incoming VOIP call/DID call to go to 80000 Digital Receptionist. All I get is the below:

    15:07:29.578 evt::CheckIfAuthIsRequired::not_handled [CM302001]: Authorization system can not identify source of: SipReq: INVITE 44208819XXXX@sip.oursipserver.com tid=2e7d2488 cseq=INVITE contact=asterisk@000.000.000.000 / 102 from(wire)

    15:07:29.578 evt::CheckIfAuthIsRequired::not_handled [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    INVITE sip:44208819XXXX@sip.oursipserver.com SIP/2.0
    Via: SIP/2.0/UDP 000.000.000.000:5060;branch=z9hG4bK2e7d2488;rport=5060
    Max-Forwards: 70
    Contact: [sip:asterisk@000.000.000.000]
    To: [sip:44208819XXXX@sip.oursipserver.com]
    From: "unknown"[sip:asterisk@000.000.000.000];tag=as154bd0c5
    Call-ID: 2fe879bc5daa34604a1f6b847a3f037b@194.0.210.136
    CSeq: 102 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
    Date: Fri, 15 Feb 2008 15:06:37 GMT
    User-Agent: VOIP Provider SIP CLuster
    Content-Length: 0

    I have taken the IP Addresses out and marked telephone numbers with XXXX.

    We get this on all incoming calls. I have looked at http://www.3cx.com/support/source-identification-err-2.html and it seems that it does not work/help. What I am trying to do is to send the call to "80000@sip.oursipserver.com (Digital Receptionist) or "44208819XXXX@sip.oursipserver.com" to (80000 Digital Receptionist).

    Can anyone help.

    Regards Colin
     

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