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VOIP Client Install - Vista

Discussion in 'Windows' started by tj_12340, Feb 23, 2008.

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  1. tj_12340

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    I have tried to instal the VOIP client several times but keep getting an error when loading the 3CX VOIP Client application.

    The detailed event logs is detailed below, any ideas ?

    Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-02-22T18:04:22.000Z" />
    <EventRecordID>16404</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MONPRI</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>3CXVoIPClient.exe</Data>
    <Data>5.1.4132.0</Data>
    <Data>47b40378</Data>
    <Data>kernel32.dll</Data>
    <Data>6.0.6000.16386</Data>
    <Data>4549bd80</Data>
    <Data>e06d7363</Data>
    <Data>0001b09e</Data>
    <Data>588</Data>
    <Data>01c8757d2ba4bdab</Data>
    </EventData>
    </Event>
     
  2. Wardy

    Wardy New Member

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    Are you using the lateset version, I have the client working fine on a Vista Laptop

    Stephen
     
  3. tj_12340

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    yes, using v.4132.

    It worked once but then uninstalled and reinstalled and that's when problem occurred.
     
  4. Wardy

    Wardy New Member

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    Try ensuring all traces of the client are removed from the registry, then try reinstalling.

    Stephen
     
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