- Joined
- Apr 20, 2009
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Hi,
We licnesed 3CX about 10 days ago.
We are having trouble getting any softphone to work consistenly AND have presence.
The basic 3CX softphone works fine, no presence. Both eyeBeam and Bria Pro also work fine, no presence.
The 3CX Client does both, but very inconsistenly. After a day or two, it fails to even try to register. WireShark shows no activity from the Client, the tunnel allways connects readily.
The only thing that gets the Client going again is uninstall then reinstall.
The Client says either "Registering" or "Not Registered", but in either case it's not trying.
If there is something that can be done daily to get it going, we can live with that.
I appreciate your help.
Thank You,
Neil
We licnesed 3CX about 10 days ago.
We are having trouble getting any softphone to work consistenly AND have presence.
The basic 3CX softphone works fine, no presence. Both eyeBeam and Bria Pro also work fine, no presence.
The 3CX Client does both, but very inconsistenly. After a day or two, it fails to even try to register. WireShark shows no activity from the Client, the tunnel allways connects readily.
The only thing that gets the Client going again is uninstall then reinstall.
The Client says either "Registering" or "Not Registered", but in either case it's not trying.
If there is something that can be done daily to get it going, we can live with that.
I appreciate your help.
Thank You,
Neil