VOIP connect

Discussion in '3CX Phone System - General' started by Fohnbit, Aug 1, 2013.

Thread Status:
Not open for further replies.
  1. Fohnbit

    Joined:
    Jul 20, 2013
    Messages:
    13
    Likes Received:
    0
    Hello

    I testing the connect to ipAustria. It´s a VOIP Provider
    I have one Login and all extension from my telephone number will be routing to the 3CX.

    How have I set the VOIP Provider in 3CX v12?

    I can only add one Provider with the same Authentication ID.
    So I have to set the main NUmber:
    07207255

    and want to have 3 extension inside:
    07207255 - 120
    07207255 - 121
    07207255 - 122

    I guess I have to set the DID?

    Thank you!
     
  2. lneblett

    lneblett Well-Known Member

    Joined:
    Sep 7, 2010
    Messages:
    2,083
    Likes Received:
    61
    Yes, you will need to set the DID and associated inbound rules to point the DIDs to the desired extensions. You add the DIDs under the provider of interest and go from there to how the DIDs are call handled.

    The manual has the instruction set on how to do as it is quite easy.
     
  3. Fohnbit

    Joined:
    Jul 20, 2013
    Messages:
    13
    Likes Received:
    0
    Hello

    Ok, incoming calls now working.

    But outgoing the next problem.
    I get the audio message "this number is not available" if I want to call outside.

    ext 122 want to call to 066415****

    I mean the authentication for ipaustria is wrong. To itentify the right number, ist must have:
    0043720720***122

    But how can I set this?

    Attached the Log:
    01-Aug-2013 17:04:45.329 Leg L:15.3[EndCall] is terminated: Cause: BYE from PBX
    01-Aug-2013 17:04:45.329 [CM503008]: Call(C:15): Call is terminated
    01-Aug-2013 17:04:45.326 Leg L:15.1[Extn] is terminated: Cause: BYE from 192.168.111.23:5060
    01-Aug-2013 17:04:39.821 [CM503007]: Call(C:15): EndCall:EndCall has joined, contact <sip:EndCall@127.0.0.1:40600>
    01-Aug-2013 17:04:39.820 [CM503007]: Call(C:15): Extn:122 has joined, contact <sip:122@192.168.111.23:5060>
    01-Aug-2013 17:04:39.815 L:15.3[EndCall] has joined to L:15.1[Extn]
    01-Aug-2013 17:04:39.618 [CM503025]: Call(C:15): Calling T:EndCall:EndCall@[Dev:sip:EndCall@127.0.0.1:40600;rinstance=cd2ec3b883186bac] for L:15.1[Extn]
    01-Aug-2013 17:04:39.609 Leg L:15.2[Line:10002>>066415***] is terminated: Cause: 404 Not Found/INVITE from 213.***.150:5060
    01-Aug-2013 17:04:39.609 L:15.1[Extn] failed to reach Line:10002>>0664154***, reason Not Found
    01-Aug-2013 17:04:39.609 Call to T:Line:10002>>0664154****@[Dev:sip:18***52@node1.ipaustria.at:5060] from L:15.1[Extn] failed, cause: Cause: 404 Not Found/INVITE from 213.***.150:5060
    01-Aug-2013 17:04:39.608 [CM503003]: Call(C:15): Call to <sip:0664154***@node1.ipaustria.at:5060> has failed; Cause: 404 Not Found/INVITE from 213.****.150:5060
    01-Aug-2013 17:04:39.362 [CM503025]: Call(C:15): Calling T:Line:10002>>0664154****@[Dev:sip:18****52@node1.ipaustria.at:5060] for L:15.1[Extn]
    01-Aug-2013 17:04:39.313 [CM503027]: Call(C:15): From: Extn:122 ("H****" <sip:122@192.168.111.1:5060>) to T:Line:10002>>0664154****@[Dev:sip:18****2@node1.ipaustria.at:5060]
    01-Aug-2013 17:04:39.313 [CM503004]: Call(C:15): Route 1: from L:15.1[Extn] to T:Line:10002>>0664154****@[Dev:sip:1881452@node1.ipaustria.at:5060]
    01-Aug-2013 17:04:39.313 Line limit check: Current # of calls for line Lc:10002(@ipAustria neu[<sip:18****@node1.ipaustria.at:5060>]) is 0; limit is 3
    01-Aug-2013 17:04:39.313 Call(C:15): Call from Extn:122 to 0664154**** matches outbound rule 'Regel für ipAustria neu'
    01-Aug-2013 17:04:39.311 [CM503001]: Call(C:15): Incoming call from Extn:122 to <sip:0664154***@192.168.111.1:5060>
     
  4. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,767
    Likes Received:
    286
    I'm assuming that registration on the trunk is successful.

    Are you suggesting that it is the caller ID that you are sending that is being rejected by your provider (have you spoken to them about the issue?), or, are you sending the correct digits/format/length?
     
  5. Fohnbit

    Joined:
    Jul 20, 2013
    Messages:
    13
    Likes Received:
    0
    Hello

    It´s difficult to get infos from ipAustria.

    I know that the extension have to set his number in this format:
    0043720720****ext

    I set this at the extension for the number.

    Thanks
     
  6. Fohnbit

    Joined:
    Jul 20, 2013
    Messages:
    13
    Likes Received:
    0
    Hello

    I Start a New Thread for this:
    http://www.3cx.com/forums/connect-to-ipaustria-37436.html

    So this here is solved, because inbound Works.
     
Thread Status:
Not open for further replies.