VoIP Provider Fail Over Facility

Discussion in '3CX Phone System - General' started by simonhc, Jun 27, 2014.

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  1. simonhc

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    Hello,

    I am currently experiencing problems with my current VoIP provider and was wondering if 3cx had any faoil over facility for VoIP providers.
    The idea being that if one provider failed for whatever reason, 3cx would use the other VoIP provider.

    Thanks in advance

    Simon
     
  2. leejor

    leejor Well-Known Member

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    As it stands, your second provider can be put in as second choice in the outbound rules. If registration fails, on the first, or the first group is "all trunks busy", then calls would use the second. Unfortunately, incoming isn't so easy. A failure would require that your "failed" provider can send (forward) calls to another number on a different provider.
     
  3. simonhc

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    Hi Leejor,

    Thanks for explaining that. That is exactly what I was hoping for...


    Simon
     
  4. simonhc

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    Hi Leejor,

    Thanks for explaining that. That is exactly what I was hoping for...


    Simon
     
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