Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

VOIP Provider fails regularly. Which Service to restart?

Discussion in '3CX Phone System - General' started by MikeMelga, Feb 27, 2014.

Thread Status:
Not open for further replies.
  1. MikeMelga

    Joined:
    Mar 15, 2011
    Messages:
    77
    Likes Received:
    0
    Hi.

    I have my 3CX running ok except for a VOIP provider that regularly fails.
    Well it does not actually fail... it's my IP that changes and it looses connection to that Voip line.

    I made a script that regularly checks my IP and when it changes it restarts the 3CX service.

    My question is: is there any way I can restart just a particular VOIP provider or set of providers without restarting the whole 3CX server? Would the 3CX Audio Server Provider be enough?

    (I could try it myself but my ip changes every 4 - 5 days or so)

    Thanks.
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,117
    Likes Received:
    329
    If you have 3CX set to make use of STUN (then 3Cx is aware if your public IP) , then when it changes your new (current) IP should be passed to the providers during each registration, which normally happens once an hour, or less.
     
  3. pstmg

    Joined:
    Dec 9, 2012
    Messages:
    49
    Likes Received:
    0
    I think it would be wise to put your 3cx server with fixed IP. In PT there are many IP's that give fixed ip at no charge, such as Vodafone...
    My 3cx server has fixed ip and remote extentions dinamic ip's
     
Thread Status:
Not open for further replies.