VoIP Trunk with Wateen

Discussion in '3CX Phone System - General' started by sadnblueish, Jan 21, 2009.

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  1. sadnblueish

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    Hi,

    My Service Provider (Wateen) provides SIP connections. I can use my SIP phone through any softphone (e.g., Xlite). When I try to configure 3CX to use Wateen as outbound call Provider I get authentication problem. Wateen requires an "authorized username" field with the syntax sip_number@wateen.net. Wateen is also using a proxy host with port 9060. When I configure 3CX without much customization, I get following errors when I dial an outbound number from my local extension:


    16:42:01.780 [CM503008]: Call(67): Call is terminated

    16:42:01.749 [CM503015]: Call(67): Attempt to reach <sip:03004007776@wateen.net> failed. Reason: Forbidden

    16:42:01.749 [CM503003]: Call(67): Call to sip:03004007776@wateen.net:9060 has failed; Cause: 403 Forbidden; from IP:58.27.240.22:9060

    16:42:01.546 [MS210006] C:67.2:Offer provided. Connection(by pass mode): 192.168.0.249:8334(8335)

    16:42:01.515 [CM503004]: Call(67): Calling: VoIPline:03004007776@(Ln.@wateen)@[Dev:sip:0518230867%40wateen.net@wateen.net:9060]

    16:42:01.452 [CM503010]: Making route(s) to <sip:03004007776@wateen.net>

    16:42:01.452 [MS210000] C:67.1:Offer received. RTP connection: 192.168.0.249:8334(8335)

    16:42:01.452 Remote SDP is set for legC:67.1

    16:42:01.452 [CM505001]: Ext.6001: Device info: Device Identified: [Man: Counterpath;Mod: eyeBeam;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [eyeBeam release 3007n stamp 17816] Transport: [sip:192.168.0.242:9060]

    16:42:01.405 [CM503001]: Call(67): Incoming call from Ext.6001 to <sip:03004007776@wateen.net>

    16:42:01.358 [CM500002]: Info on incoming INVITE:

    INVITE sip:03004007776@wateen.net SIP/2.0

    Via: SIP/2.0/UDP 192.168.0.249:8235;branch=z9hG4bK-d87543-666912821-1--d87543-;rport=8235

    Max-Forwards: 70

    Contact: <sip:6001@192.168.0.249:8235>

    To: <sip:03004007776@wateen.net>

    From: "6001"<sip:6001@wateen.net>;tag=8b5b0200

    Call-ID: 1220b658c50fd302

    CSeq: 2 INVITE

    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO

    Proxy-Authorization: Digest username="6001",realm="3CXPhoneSystem",nonce="12877011721:cc47b1ab75b040c801e2f967205ee18a",uri="sip:03004007776@wateen.net",response="ca428769cbebe3c478eb712f18c77eb9",algorithm=MD5

    User-Agent: eyeBeam release 3007n stamp 17816

    Content-Length: 0



    Help will be highly appreciated.
     
  2. William400

    William400 Well-Known Member

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    Hi

    You will need to do some playing around with the VOIP Provider > Outbound parameter to fix this.

    Can you tell us where exactly Wateen need the user id? If they need it in the From: User Part, then set the ;

    From: User Part --> AuthID . Then click apply and ok.
     
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