VXML... how to integrate

Discussion in 'CRM / Helpdesk / App Integration' started by Hivemind, Feb 22, 2010.

Thread Status:
Not open for further replies.
  1. Hivemind

    Joined:
    Feb 22, 2010
    Messages:
    8
    Likes Received:
    0
    I am working on migrating my phone system from trixbox to 3CX.
    I have a number of custom dial plans and PHP-based AGI scripts that access various databases to track trouble tickets.
    In selecting 3CX I see that it is possible to use VXML to accomplish the task of IVR-based data access. I am however clueless as how to deploy a VXML script in 3CX without the VAD.
    How do you make a VXML script work in 3CX without the VAD?
    Where do I put the script in the filesystem?
    Where in the 3CX GUI do I point it at the script?
     
  2. VAD_Support

    VAD_Support Active Member

    Joined:
    Aug 6, 2009
    Messages:
    690
    Likes Received:
    0
    Well, the VAD uses an undocumented API to register callflows in 3CX Phone System. So, it's going to be a bit difficult to do it without the VAD.

    If you're migrating AGI scripts, I strongly suggest using the VAD instead of writing your custom VXML scripts, it's going to save you a lot of time doing it that way!
     
Thread Status:
Not open for further replies.