Hi, Seeing as i can't log into the support section, i thought i would raise this here in the hope that someone is knowledgeable and can help me try and customise the wall-board to display what i want. Basically we have an office with agents that are calling out to prospects, our KPI's are based on call time, calls inbound, outbound, answered etc. Currently the wallboard displays a collective amount of data, what i want to be able to display is a table of live data, for example: Agent Extension Inbound Outbound Total Total Talking time Answered Unanswered Answered Unanswered Answered Unanswered Basically i would like the report display on a live basis for the current day, is this easy enough to do and would anyone be able to give me a hand customising for this result please? Thanks. DanL.