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Wallboard option missing from switchboard

Discussion in 'Windows' started by adminbod, Jan 18, 2016.

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  1. adminbod

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    running 3CX Pro v.14SP2 in trial mode...

    the wallboard option was showing from the dropdown list in the switchboard manager last week - today its not - just user/receptionist/manager

    I have queues setup, I'm a logged in agent in those queues and my extension is also a manager.

    I'm guessing I must have changed something somewhere - but not sure what?

    any ideas?

    cheers,dom
     
  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    I can't think of why this could be happening, but may I suggest you uninstall the 3CXPhone app (not the Phone System) and re-install it, then reprovision?
     
  3. adminbod

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    thanks - tried that, but the same.
    rebooted 3cx server just to be sure.

    must be something simple?
    Is it something due to me being on the pro demo license?
     

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  4. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    After investigating further. apparently when in the Demo Version this option is not available.
     
  5. adminbod

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    ah - ok, mystery solved!

    thanks Nick
     
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