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Wav files not hearable after update to V15

Discussion in '3CX Phone System - General' started by Tims, Sep 27, 2016.

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  1. Tims

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    We are running V12 for some time now and this evening we scheduled the update to V15.

    Everything seems to go well, and the restore of our V12 configuration was also succesful.

    When testing, everything seems to work, the only thing is that the caller can't hear the wave files.It just stays silent.

    I also tested some standard prompts, but also those are silent. It is being played I think, because when I have a wav file of 10 seconds, it takes 10 seconds before the PBX goes to his next option. When I replace the wav for another one, for example 3 seconds. The PXB goes to his next option after 3 seconds.

    But it is just dead silent.

    Help! :)

    Tim
     
  2. mamo

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