We got this error logs. Any help would be appreciated

Discussion in '3CX Phone System - General' started by ttran, Apr 9, 2014.

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  1. ttran

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    09-Apr-2014 07:52:27.541 L:1733.2[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    09-Apr-2014 07:52:27.541 Leg L:1733.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.96:5060
    09-Apr-2014 07:52:27.541 L:1733.2[Extn] got Terminated Recv 487/INVITE from 192.168.1.96:5060 tid=cc0c29035d6c9316 Call-ID=NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-cc0c29035d6c9316-1---d8754z-
    To: <sip:405@192.168.1.30>;tag=4fa92547b2835c7bi0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=8870db51
    Call-ID: NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:52:27.541 L:1733.2[Extn] got Failure: Failure Recv 487/INVITE from 192.168.1.96:5060 tid=cc0c29035d6c9316 Call-ID=NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-cc0c29035d6c9316-1---d8754z-
    To: <sip:405@192.168.1.30>;tag=4fa92547b2835c7bi0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=8870db51
    Call-ID: NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:52:27.541 Session 415528 has failed in leg L:1733.2[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.1.96:5060
    09-Apr-2014 07:52:27.527 L:1733.3[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    09-Apr-2014 07:52:27.527 Leg L:1733.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:52:27.527 L:1733.3[Extn] got Terminated Recv 487/INVITE from 192.168.1.68:49233 tid=a60cbf5c6646cf63 Call-ID=NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-a60cbf5c6646cf63-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=3034dd82f50d4c70855f8af7cc892738
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=791a0f1c
    Call-ID: NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:52:27.526 L:1733.3[Extn] got Failure: Failure Recv 487/INVITE from 192.168.1.68:49233 tid=a60cbf5c6646cf63 Call-ID=NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-a60cbf5c6646cf63-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=3034dd82f50d4c70855f8af7cc892738
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=791a0f1c
    Call-ID: NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:52:27.526 Session 415526 has failed in leg L:1733.3[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:52:27.436 L:1733.3[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    09-Apr-2014 07:52:27.435 L:1733.2[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    09-Apr-2014 07:52:09.387 Provisional response arrived for session 415528 of Leg L:1733.2[Extn]
    09-Apr-2014 07:52:09.387 L:1733.2[Extn] got Provisional Recv 180/INVITE from 192.168.1.96:5060 tid=cc0c29035d6c9316 Call-ID=NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-cc0c29035d6c9316-1---d8754z-
    Contact: "Angel Holloway"<sip:405@192.168.1.96:5060>
    To: <sip:405@192.168.1.30>;tag=4fa92547b2835c7bi0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=8870db51
    Call-ID: NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:52:09.387 [CM505001]: Endpoint Extn:405: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.5.2] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:52:09.387 [CM503002]: Call(C:1733): Alerting Extn:405 by contact <sip:405@192.168.1.96:5060>
    09-Apr-2014 07:52:09.387 UacSession 415528 has formed leg L:1733.2[Extn]
    09-Apr-2014 07:52:09.323 Provisional response arrived for session 415526 of Leg L:1733.3[Extn]
    09-Apr-2014 07:52:09.323 L:1733.3[Extn] got Provisional Recv 180/INVITE from 192.168.1.68:49233 tid=a60cbf5c6646cf63 Call-ID=NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-a60cbf5c6646cf63-1---d8754z-
    Contact: "405"<sip:405@192.168.1.68:49233;ob>
    To: <sip:405@192.168.1.30:5060>;tag=3034dd82f50d4c70855f8af7cc892738
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=791a0f1c
    Call-ID: NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:52:09.323 [CM505001]: Endpoint Extn:405: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 12.0.33517.0] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:52:09.323 [CM503002]: Call(C:1733): Alerting Extn:405 by contact <sip:405@192.168.1.68:49233>
    09-Apr-2014 07:52:09.322 UacSession 415526 has formed leg L:1733.3[Extn]
    09-Apr-2014 07:52:09.278 [CM503025]: Call(C:1733): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1733.1[Extn]
    09-Apr-2014 07:52:09.278 Route to L:1733.3[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=3249db606d474605 Call-ID=NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.:
    INVITE sip:405@192.168.1.68:49233;ob SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-3249db606d474605-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:420@192.168.1.30:5060>
    To: <sip:405@192.168.1.30:5060>
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=791a0f1c
    Call-ID: NjljZTMxZWEwYzg5YzIzMDc1NDRjMTI2NDFmM2I2MTU.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 426

    v=0
    o=3cxPS 69222793216 469376172033 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.219
    t=0 0
    m=audio 16524 RTP/AVP 0 8 9 2 18 96 97 98 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:2 G726-32/8000
    a=rtpmap:18 G729a/8000
    a=rtpmap:96 G726-40/8000
    a=rtpmap:97 G726-24/8000
    a=rtpmap:98 G726-16/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:52:09.270 Added leg L:1733.3[Extn]
    09-Apr-2014 07:52:09.270 [CM503025]: Call(C:1733): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1733.1[Extn]
    09-Apr-2014 07:52:09.270 Route to L:1733.2[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=1f07a4647461082f Call-ID=NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.:
    INVITE sip:405@192.168.1.96:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-1f07a4647461082f-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:420@192.168.1.30:5060>
    To: <sip:405@192.168.1.30>
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=8870db51
    Call-ID: NTk4NzQ2OWE1OWU3YzU4ODNjMTI1MjVkM2Q3MzAzNTk.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 426

    v=0
    o=3cxPS 482512732160 72041365505 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.219
    t=0 0
    m=audio 16524 RTP/AVP 0 8 9 2 18 96 97 98 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:2 G726-32/8000
    a=rtpmap:18 G729a/8000
    a=rtpmap:96 G726-40/8000
    a=rtpmap:97 G726-24/8000
    a=rtpmap:98 G726-16/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:52:09.261 Added leg L:1733.2[Extn]
    09-Apr-2014 07:52:09.222 [Flow] Call(C:1733): making call from L:1733.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:52:09.222 [CM503027]: Call(C:1733): From: Extn:420 ("Rickie Holloway" <sip:420@192.168.1.30:5060>) to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:52:09.222 [CM503004]: Call(C:1733): Route 1: from L:1733.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:52:09.222 [Flow] Endpoint Extn:405 has no forwarding rule on reason 'All calls'
    09-Apr-2014 07:52:09.222 [Flow] Call(C:1733): has built target endpoint: Extn:405 for call from L:1733.1[Extn]
    09-Apr-2014 07:52:09.222 [Flow] Target endpoint for 405 is Extn:405
    09-Apr-2014 07:50:00.856 L:1727.2[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    09-Apr-2014 07:50:00.856 Leg L:1727.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.96:5060
    09-Apr-2014 07:50:00.856 L:1727.2[Extn] got Terminated Recv 487/INVITE from 192.168.1.96:5060 tid=ab781d02e7285c4f Call-ID=ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-ab781d02e7285c4f-1---d8754z-
    To: <sip:405@192.168.1.30>;tag=f7da3670bb989b93i0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=366b736a
    Call-ID: ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:50:00.856 L:1727.2[Extn] got Failure: Failure Recv 487/INVITE from 192.168.1.96:5060 tid=ab781d02e7285c4f Call-ID=ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-ab781d02e7285c4f-1---d8754z-
    To: <sip:405@192.168.1.30>;tag=f7da3670bb989b93i0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=366b736a
    Call-ID: ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:50:00.856 Session 415321 has failed in leg L:1727.2[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.1.96:5060
    09-Apr-2014 07:50:00.846 L:1727.3[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    09-Apr-2014 07:50:00.846 Leg L:1727.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:50:00.846 L:1727.3[Extn] got Terminated Recv 487/INVITE from 192.168.1.68:49233 tid=2e5a2f64c8344d03 Call-ID=NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-2e5a2f64c8344d03-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=4ad97796f6a94d88972e07dbd7e18e03
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=e62e5d1d
    Call-ID: NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:50:00.846 L:1727.3[Extn] got Failure: Failure Recv 487/INVITE from 192.168.1.68:49233 tid=2e5a2f64c8344d03 Call-ID=NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-2e5a2f64c8344d03-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=4ad97796f6a94d88972e07dbd7e18e03
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=e62e5d1d
    Call-ID: NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:50:00.846 Session 415319 has failed in leg L:1727.3[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:50:00.735 L:1727.3[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    09-Apr-2014 07:50:00.734 L:1727.2[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    09-Apr-2014 07:49:41.362 Provisional response arrived for session 415321 of Leg L:1727.2[Extn]
    09-Apr-2014 07:49:41.362 L:1727.2[Extn] got Provisional Recv 180/INVITE from 192.168.1.96:5060 tid=ab781d02e7285c4f Call-ID=ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-ab781d02e7285c4f-1---d8754z-
    Contact: "Angel Holloway"<sip:405@192.168.1.96:5060>
    To: <sip:405@192.168.1.30>;tag=f7da3670bb989b93i0
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=366b736a
    Call-ID: ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:49:41.362 [CM505001]: Endpoint Extn:405: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.5.2] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:49:41.362 [CM503002]: Call(C:1727): Alerting Extn:405 by contact <sip:405@192.168.1.96:5060>
    09-Apr-2014 07:49:41.362 UacSession 415321 has formed leg L:1727.2[Extn]
    09-Apr-2014 07:49:41.264 Provisional response arrived for session 415319 of Leg L:1727.3[Extn]
    09-Apr-2014 07:49:41.264 L:1727.3[Extn] got Provisional Recv 180/INVITE from 192.168.1.68:49233 tid=2e5a2f64c8344d03 Call-ID=NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-2e5a2f64c8344d03-1---d8754z-
    Contact: "405"<sip:405@192.168.1.68:49233;ob>
    To: <sip:405@192.168.1.30:5060>;tag=4ad97796f6a94d88972e07dbd7e18e03
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=e62e5d1d
    Call-ID: NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:49:41.264 [CM505001]: Endpoint Extn:405: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 12.0.33517.0] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:49:41.264 [CM503002]: Call(C:1727): Alerting Extn:405 by contact <sip:405@192.168.1.68:49233>
    09-Apr-2014 07:49:41.263 UacSession 415319 has formed leg L:1727.3[Extn]
    09-Apr-2014 07:49:41.218 [CM503025]: Call(C:1727): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1727.1[Extn]
    09-Apr-2014 07:49:41.218 Route to L:1727.3[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=6b7e935b89081d27 Call-ID=NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.:
    INVITE sip:405@192.168.1.68:49233;ob SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-6b7e935b89081d27-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:420@192.168.1.30:5060>
    To: <sip:405@192.168.1.30:5060>
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=e62e5d1d
    Call-ID: NjcxMTRhOTU0YjZkMDQ5ODU1YWMzNDVhZGFkM2FkYjQ.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 426

    v=0
    o=3cxPS 105495134208 89758105601 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.219
    t=0 0
    m=audio 16522 RTP/AVP 0 8 9 2 18 96 97 98 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:2 G726-32/8000
    a=rtpmap:18 G729a/8000
    a=rtpmap:96 G726-40/8000
    a=rtpmap:97 G726-24/8000
    a=rtpmap:98 G726-16/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:49:41.208 Added leg L:1727.3[Extn]
    09-Apr-2014 07:49:41.208 [CM503025]: Call(C:1727): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1727.1[Extn]
    09-Apr-2014 07:49:41.208 Route to L:1727.2[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=bc119e01f532372f Call-ID=ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.:
    INVITE sip:405@192.168.1.96:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-bc119e01f532372f-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:420@192.168.1.30:5060>
    To: <sip:405@192.168.1.30>
    From: "Rickie Holloway"<sip:420@192.168.1.30:5060>;tag=366b736a
    Call-ID: ZDAxYjUyZjVhODM1OTNmMzgwNjVkNDJhNmJmZmM0ZTY.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 427

    v=0
    o=3cxPS 518768295936 242179112961 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.219
    t=0 0
    m=audio 16522 RTP/AVP 0 8 9 2 18 96 97 98 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:2 G726-32/8000
    a=rtpmap:18 G729a/8000
    a=rtpmap:96 G726-40/8000
    a=rtpmap:97 G726-24/8000
    a=rtpmap:98 G726-16/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:49:41.199 Added leg L:1727.2[Extn]
    09-Apr-2014 07:49:41.163 [Flow] Call(C:1727): making call from L:1727.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:49:41.163 [CM503027]: Call(C:1727): From: Extn:420 ("Rickie Holloway" <sip:420@192.168.1.30:5060>) to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:49:41.163 [CM503004]: Call(C:1727): Route 1: from L:1727.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:49:41.162 [Flow] Endpoint Extn:405 has no forwarding rule on reason 'All calls'
    09-Apr-2014 07:49:41.162 [Flow] Call(C:1727): has built target endpoint: Extn:405 for call from L:1727.1[Extn]
    09-Apr-2014 07:49:41.162 [Flow] Target endpoint for 405 is Extn:405
    09-Apr-2014 07:30:55.792 L:1709.2[Extn]: Terminating targets, reason:
    09-Apr-2014 07:30:55.792 Leg L:1709.2[Extn] is terminated: Cause: BYE from PBX
    09-Apr-2014 07:30:55.792 L:1709.2[Extn] Sending: OnSendReq Send Req BYE from 0.0.0.0:0 tid=0e1da279d2506e45 Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    BYE sip:405@192.168.1.96:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-0e1da279d2506e45-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:421@192.168.1.30:5060>
    To: <sip:405@192.168.1.30>;tag=328d9cf44b8504a0i0
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 2 BYE
    Content-Length: 0
    09-Apr-2014 07:30:55.791 L:1709.2[Extn]: Terminating targets, reason: SIP ;cause=200 ;text="Call terminated on user request"
    09-Apr-2014 07:30:30.299 L:1709.3[Extn]: Terminating targets, reason: SIP ;cause=487 ;text="Request Terminated"
    09-Apr-2014 07:30:30.299 Leg L:1709.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:30:30.299 L:1709.3[Extn] got Terminated Recv 487/INVITE from 192.168.1.68:49233 tid=38086666fe60124a Call-ID=Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-38086666fe60124a-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=c37dae85495a4e1fa8ce9cd0dc262051
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=837b6d65
    Call-ID: Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:30:30.295 L:1709.3[Extn] got Failure: Failure Recv 487/INVITE from 192.168.1.68:49233 tid=38086666fe60124a Call-ID=Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.:
    SIP/2.0 487 Request Terminated
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-38086666fe60124a-1---d8754z-
    To: <sip:405@192.168.1.30:5060>;tag=c37dae85495a4e1fa8ce9cd0dc262051
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=837b6d65
    Call-ID: Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:30:30.295 Session 413964 has failed in leg L:1709.3[Extn] ; Cause: 487 Request Terminated/INVITE from 192.168.1.68:49233
    09-Apr-2014 07:30:30.189 [CM503007]: Call(C:1709): Extn:405 has joined, contact <sip:405@192.168.1.96:5060>
    09-Apr-2014 07:30:30.184 L:1709.2[Extn] has joined to L:1709.1[Extn]
    09-Apr-2014 07:30:30.184 Session 413966 of leg L:1709.2[Extn] is connected
    09-Apr-2014 07:30:30.184 L:1709.2[Extn] got Connected.UAC Recv 200/INVITE from 192.168.1.96:5060 tid=35424b4a2641f673 Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-35424b4a2641f673-1---d8754z-
    Contact: "Angel Holloway"<sip:405@192.168.1.96:5060>
    To: <sip:405@192.168.1.30>;tag=328d9cf44b8504a0i0
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 1 INVITE
    Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
    Content-Type: application/sdp
    Server: Cisco/SPA504G-7.5.2
    Supported: replaces
    Content-Length: 210

    v=0
    o=- 17033861 17033861 IN IP4 192.168.1.96
    s=-
    c=IN IP4 192.168.1.96
    t=0 0
    m=audio 16416 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:30:30.183 Remote SDP is set for leg L:1709.2[Extn]
    09-Apr-2014 07:30:30.183 Answer SDP arrived on Leg L:1709.2[Extn];
    OnAnswer Recv 200/INVITE from 192.168.1.96:5060 tid=35424b4a2641f673 Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    SIP/2.0 200 OK
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-35424b4a2641f673-1---d8754z-
    Contact: "Angel Holloway"<sip:405@192.168.1.96:5060>
    To: <sip:405@192.168.1.30>;tag=328d9cf44b8504a0i0
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 1 INVITE
    Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER, UPDATE
    Content-Type: application/sdp
    Server: Cisco/SPA504G-7.5.2
    Supported: replaces
    Content-Length: 210

    v=0
    o=- 17033861 17033861 IN IP4 192.168.1.96
    s=-
    c=IN IP4 192.168.1.96
    t=0 0
    m=audio 16416 RTP/AVP 0 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:30:30.183 L:1709.2[Extn] Sending: OnSendReq Send Req ACK from 0.0.0.0:0 tid=6f03835c5842ef55 Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    ACK sip:405@192.168.1.96:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-6f03835c5842ef55-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:421@192.168.1.30:5060>
    To: <sip:405@192.168.1.30>;tag=328d9cf44b8504a0i0
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 1 ACK
    Content-Length: 0
    09-Apr-2014 07:30:28.771 Provisional response arrived for session 413966 of Leg L:1709.2[Extn]
    09-Apr-2014 07:30:28.771 L:1709.2[Extn] got Provisional Recv 180/INVITE from 192.168.1.96:5060 tid=35424b4a2641f673 Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;branch=z9hG4bK-d8754z-35424b4a2641f673-1---d8754z-
    Contact: "Angel Holloway"<sip:405@192.168.1.96:5060>
    To: <sip:405@192.168.1.30>;tag=328d9cf44b8504a0i0
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 1 INVITE
    Server: Cisco/SPA504G-7.5.2
    Content-Length: 0
    09-Apr-2014 07:30:28.771 [CM505001]: Endpoint Extn:405: Device info: Device Identified: [Man: Cisco;Mod: SPA Series;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco/SPA504G-7.5.2] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:30:28.771 [CM503002]: Call(C:1709): Alerting Extn:405 by contact <sip:405@192.168.1.96:5060>
    09-Apr-2014 07:30:28.770 UacSession 413966 has formed leg L:1709.2[Extn]
    09-Apr-2014 07:30:28.642 Provisional response arrived for session 413964 of Leg L:1709.3[Extn]
    09-Apr-2014 07:30:28.642 L:1709.3[Extn] got Provisional Recv 180/INVITE from 192.168.1.68:49233 tid=38086666fe60124a Call-ID=Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.:
    SIP/2.0 180 Ringing
    Via: SIP/2.0/UDP 192.168.1.30:5060;rport=5060;received=192.168.1.30;branch=z9hG4bK-d8754z-38086666fe60124a-1---d8754z-
    Contact: "405"<sip:405@192.168.1.68:49233;ob>
    To: <sip:405@192.168.1.30:5060>;tag=c37dae85495a4e1fa8ce9cd0dc262051
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=837b6d65
    Call-ID: Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.
    CSeq: 1 INVITE
    Allow: PRACK, INVITE, ACK, BYE, CANCEL, UPDATE, INFO, SUBSCRIBE, NOTIFY, REFER, MESSAGE, OPTIONS
    Content-Length: 0
    09-Apr-2014 07:30:28.642 [CM505001]: Endpoint Extn:405: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone for Windows 12.0.33517.0] PBX contact: [sip:405@192.168.1.30:5060]
    09-Apr-2014 07:30:28.642 [CM503002]: Call(C:1709): Alerting Extn:405 by contact <sip:405@192.168.1.68:49233>
    09-Apr-2014 07:30:28.641 UacSession 413964 has formed leg L:1709.3[Extn]
    09-Apr-2014 07:30:28.599 [CM503025]: Call(C:1709): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1709.1[Extn]
    09-Apr-2014 07:30:28.599 Route to L:1709.3[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=8c01e7063e6d5542 Call-ID=Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.:
    INVITE sip:405@192.168.1.68:49233;ob SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-8c01e7063e6d5542-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:421@192.168.1.30:5060>
    To: <sip:405@192.168.1.30:5060>
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=837b6d65
    Call-ID: Y2Y2MTE2N2ZkNWIwZmYzOGFmM2NkODk4YWM0NzY3ODY.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 331

    v=0
    o=3cxPS 286001201152 84238401537 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.63
    t=0 0
    m=audio 11780 RTP/AVP 0 8 9 18 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=fmtp:101 0-15
    a=rtpmap:101 telephone-event/8000
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:30:28.589 Added leg L:1709.3[Extn]
    09-Apr-2014 07:30:28.589 [CM503025]: Call(C:1709): Calling T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob] for L:1709.1[Extn]
    09-Apr-2014 07:30:28.589 Route to L:1709.2[Extn] sends Invite-OUT Send Req INVITE from 0.0.0.0:0 tid=8e421f1e77742e0e Call-ID=MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.:
    INVITE sip:405@192.168.1.96:5060 SIP/2.0
    Via: SIP/2.0/ ;branch=z9hG4bK-d8754z-8e421f1e77742e0e-1---d8754z-;rport
    Max-Forwards: 70
    Contact: <sip:421@192.168.1.30:5060>
    To: <sip:405@192.168.1.30>
    From: "Cordless Rickie"<sip:421@192.168.1.30:5060>;tag=c508fb5c
    Call-ID: MzBkZjY0NmZiNDc1MmIzMDVlZGVkODhlMDRlMWY0YmQ.
    CSeq: 1 INVITE
    Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
    Content-Type: application/sdp
    Supported: replaces
    Content-Length: 332

    v=0
    o=3cxPS 149535326208 236659408897 IN IP4 192.168.1.30
    s=3cxPS Audio call
    c=IN IP4 192.168.1.63
    t=0 0
    m=audio 11780 RTP/AVP 0 8 9 18 101
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:9 G722/8000
    a=rtpmap:18 G729/8000
    a=fmtp:18 annexb=no
    a=fmtp:101 0-15
    a=rtpmap:101 telephone-event/8000
    a=ptime:20
    a=sendrecv
    09-Apr-2014 07:30:28.579 Added leg L:1709.2[Extn]
    09-Apr-2014 07:30:28.540 [Flow] Call(C:1709): making call from L:1709.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:30:28.540 [CM503027]: Call(C:1709): From: Extn:421 ("Cordless Rickie" <sip:421@192.168.1.30:5060>) to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:30:28.540 [CM503004]: Call(C:1709): Route 1: from L:1709.1[Extn] to T:Extn:405@[Dev:sip:405@192.168.1.96:5060,Dev:sip:405@192.168.1.68:49233;ob]
    09-Apr-2014 07:30:28.540 [Flow] Endpoint Extn:405 has no forwarding rule on reason 'All calls'
    09-Apr-2014 07:30:28.540 [Flow] Call(C:1709): has built target endpoint: Extn:405 for call from L:1709.1[Extn]
    09-Apr-2014 07:30:28.540 [Flow] Target endpoint for 405 is Extn:405
    09-Apr-2014 07:30:19.341 L:1707.1[Extn]: Terminating targets, reason:
    09-Apr-2014 07:30:19.341 Leg L:1707.1[Extn] is terminated: Cause: BYE from PBX
    09-Apr-2014 07:30:19.341 L:1707.1[Extn] Sending: OnSendResp Send 500/INVITE from 0.0.0.0:0 tid=-d3abec50 Call-ID=c9679476-e73e9d98@192.168.1.96:
    SIP/2.0 500 Server Internal Error
    Via: SIP/2.0/UDP 192.168.1.96:5060;branch=z9hG4bK-d3abec50
    To: <sip:15732179974@192.168.1.30>;tag=a108c748
    From: "Angel Holloway"<sip:405@192.168.1.30>;tag=907556dea717e50o0
    Call-ID: c9679476-e73e9d98@192.168.1.96
    CSeq: 102 INVITE
    Warning: 499 3CXPhoneSystem "Server Failure"
    Content-Length: 0
    09-Apr-2014 07:30:19.336 [CM503020]: Call(C:1707): Normal call termination. Call originator: Extn:405. Reason: Server Failure
    09-Apr-2014 07:30:19.336 [CM503016]: Call(C:1707): Attempt to reach <sip:15732179974@192.168.1.30:5060> from Extn:405 has failed. Reason: Server Failure
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    10,744
    Likes Received:
    281
    What type of hardware/ OS is involved? Sets, gateway/VoIP provider?

    In what scenario(s) are you getting a failure? Does it happen every time, or only on occasion? Are you able to reproduce the issue?

    When did it start, or has it always been happening? If the issue is new, what recent changes were made?
     
  3. ttran

    Joined:
    Apr 9, 2014
    Messages:
    2
    Likes Received:
    0
    Thank you! here are the answers:

    What type of hardware/ OS is involved? Sets, gateway/VoIP provider?
    Windows
    Patton T1 4970 Gateway – AT&T ISDN T1s

    In what scenario(s) are you getting a failure? Does it happen every time, or only on occasion? Are you able to reproduce the issue?
    People cannot place outbound calls, receive 503 Service Unavailable. Sometimes. We cannot reproduce on demand.

    When did it start, or has it always been happening? If the issue is new, what recent changes were made?

    Just started. No changes.
     
  4. leejor

    leejor Well-Known Member

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    The logs you have attached are showing a lot of internal calls (Ext 420 to 405, 421 to 405). I see one external call the shows server error and that might be from your gateway. There also seems to be something with call forwarding from Ext 405.

    If it is external calls that are the issue, you need to post only the log of that call, once you get a failure.

    If it is only outgoing calls and no changes were made to your system, then try a reset on your gateway (power down, then up), it may be the gateway, or your provider, having issues
     
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