I know its in the client. But the problem is this. We use to run computers and have 2 wall boards connected to each computer in which we would run a different Queue on each wallboard using the URL. In V15 you have taken this option away. You have to run from the client, which means you have to have a client dedicated for wallboard. Also can't run 2 clients on a machine. In addition the wallboard had a config of sorts in which you could adjust the wallboard to fit your needs. I think you need to look into the Wallboard programing the way it use to be and try and restore that functionality. You will find new customers confused about the wall board and you will offend old customers who used the wallboard by just changing how the whole thing works. In addition the reporting you have changed as well. I get it new V15 etc etc.. but when revamping things one needs to consider your veteran users aswell and not make changes so drastic that you hurt your current client base as they are the best advertising you currently have >> Word of mouth and customer satisfaction.