Web meeting cannot detect camera on any device

Discussion in '3CX Phone System - General' started by Chris Knudsen, Mar 1, 2017.

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  1. Chris Knudsen

    Mar 1, 2017
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    We are new to 3CX and are setting up the system. When trying to do a web conference it does not detect the camera on any laptop. Permission is granted when the web meeting first launches and the camera light turns on but in a little while an error message pops up that the camera was not detected. The cameras all work as we use skype on a regular basis. Because we have never had it work successfully (while it does work on skype) I believe is more of a configuration/network issue. Thanks in advance for your help.
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