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Webclient control from 3CX Server

GI-YD

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Joined
Apr 23, 2018
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Hi folks.

I know you can add a screen pop url to a user's Windows or web client interface.
This is a bit of a pain when you have many users to setup and manage.

A user can also need more than one type of screen pop url, which is likely based on the queue the user is in. I suppose this can be done through an API as well, however, based on the queue a user is in, that queue should control what screen pop the user gets.

So, can there be an option in the server queue management interface to enable a queue-specific screen pop which will work when the agent is using the web client interface?

Regards
 
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