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Webmeeting activation fails

Discussion in '3CX Phone System - General' started by pmt, Jun 1, 2014.

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  1. pmt

    pmt

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    3CX Standard Edition installed on Win 7 Professional 64 bit.

    After activation of WebMeeting via Management Console the system hangs for 20 seconds and returns an error from 3CX Interface:
    "An exception occurred while communicating with the Director Service:System.ServiceModel.ProtocolException: The remote server returned and unexpected response: (502) Bad Gateway->System.Net.HttpWebRequest.GetResponse() ... "

    Afterwards, the License Key shows a code with all other fields greyed out. Other tabs to control WebMeeting do not appear on the System Management Console.

    Any suggestions?
     
  2. roland_3CX

    roland_3CX Support Team

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    Hello Pmt,

    Please try again, and if the issue persists contact 3CX support.
     
  3. pmt

    pmt

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    Hello Roland.s
    Thank you, indeed this time it worked without any problems. Thank you for addressing it so quickly.
     
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