Having said that, can you call different numbers or is the issue only with PSTN numbers?
The issue is with all PSTN numbers, no outbound calls is working.
Also what if you call from an IP phone?
Call from IP phone to 3cx client works fine. i.e, inbound calls from both pstn and ip works
Is there an outbound rule in place that matches the number you are dialling?
i tried different outbound rules based on 3cx documentation but nothing worked.
at the moment there is no outbound rules in place
Did you pass the firewall checker?
Yes, the firewall tests seems ok
When you make a call do you see an error in the activity log of the PBX regarding that call? Does it provide a reason why the call failed?
08/01/2017 10:22:52 AM Premkumar Ekambaram (001) +442070001234 Not Answered
08/01/2017 10:10:49 AM Premkumar Ekambaram (001) +442070001234 Not Answered
08/01/2017 10:10:23 AM Premkumar Ekambaram (001) +442070001234 Not Answered
08/01/2017 10:09:39 AM Premkumar Ekambaram (001) +442070001234 Not Answered
08/01/2017 9:53:01 AM Premkumar Ekambaram (001) +442070001234 Not Answered
08/01/2017 12:05:48 PM - There's another STUN server that resolves to the same IP: 151.80.125.93:3478; ignored
08/01/2017 11:45:48 AM - There's another STUN server that resolves to the same IP: 151.80.125.93:3478; ignored
08/01/2017 11:25:48 AM - There's another STUN server that resolves to the same IP: 151.80.125.93:3478; ignored
08/01/2017 11:25:48 AM - Set log verbosity to MaxLevel = 2, Severity mask = 7
08/01/2017 11:25:48 AM - Remove registration: aor=001 contact=sip:
[email protected]:5488;rinstance=9886fb61beeaf0c0; id=290
08/01/2017 11:25:48 AM - Removing contact from database: aor=001 contact=sip:
[email protected]:5488;rinstance=9886fb61beeaf0c0;total found=1
08/01/2017 11:25:48 AM - Recorded contact <sip:
[email protected]:5488> has expired (delta = 0)
08/01/2017 11:25:48 AM - Remove registration: aor=001 contact=sip:
[email protected]:50195;transport=TCP;rinstance=1-a8skzcgopydgpgol-.txqjr-adhowpxg;ob; id=286
08/01/2017 11:25:48 AM - Removing contact from database: aor=001 contact=sip:
[email protected]:50195;transport=TCP;rinstance=1-a8skzcgopydgpgol-.txqjr-adhowpxg;ob;total found=2
08/01/2017 11:25:48 AM - Ignored non-UDP contact: sip:
[email protected]:50195;transport=TCP;rinstance=1-a8skzcgopydgpgol-.txqjr-adhowpxg;ob
08/01/2017 11:25:48 AM - Remove registration: aor=108 contact=sip:
[email protected]:5488;rinstance=e6b23a9aac52dcd4; id=151
08/01/2017 11:25:48 AM - Removing contact from database: aor=108 contact=sip:
[email protected]:5488;rinstance=e6b23a9aac52dcd4;total found=1
08/01/2017 11:25:48 AM - Recorded contact <sip:
[email protected]:5488> has expired (delta = 18446744073709551611)
08/01/2017 11:25:48 AM - Contact record is created; cid = 698535473
08/01/2017 11:25:48 AM - Dev(1549895529):[sip:
[email protected]:5488;rinstance=3a126a6bc32b6ad3 / 106]: PBX contact is local IP: <sip:
[email protected]:5060>
08/01/2017 11:25:48 AM - Selected source IPv4 127.0.0.1 for destination 127.0.0.1
08/01/2017 11:25:48 AM - Dev(1549895529):[sip:
[email protected]:5488;rinstance=3a126a6bc32b6ad3 / 106]: Real source is not known yet, is set to outbound: 127.0.0.1:5488
08/01/2017 11:25:48 AM - Created device Dev(1549895529):[sip:
[email protected]:5488;rinstance=3a126a6bc32b6ad3 / 106]: AOR = <sip:
[email protected]:5060>
08/01/2017 11:25:48 AM - Update AOR sip:
[email protected] with contact [<sip:
[email protected]:5488;rinstance=3a126a6bc32b6ad3>]
08/01/2017 11:25:48 AM - Loading Contact records from database
08/01/2017 11:25:48 AM - New list of blocked countries: [001,001242,001246,001264,001268,001284,001340,001345,001441,001473,001649,001664,001670,001671,001684,001758,001767,001784,001787,001809,001829,001849,001868,001869,001876,001939,0020,00211,00212,00213,00216,00218,00220,00221,00222,00223,00224,00225,00226,00227,00228,00229,00230,00231,00232,00233,00234,00235,00236,00237,00238,00239,00240,00241,00242,00243,00244,00245,00246,00247,00248,00249,00250,00251,00252,00253,00254,00255,0025524,00256,00257,00258,00260,00261,00262,00262269,00263,00264,00265,00266,00267,00268,00269,00269639,0027,00290,002908,00291,00297,00298,00299,0030,0031,0032,0033,0034,00350,00351,00352,00353,00354,00355,00356,00357,00358,00359,0036,00370,00371,00372,00373,00374,00375,00376,00377,00378,00380,00381,00382,00385,00386,00387,00389,0039,003906698,0040,0041,00420,00421,00423,0043,00441481,00441534,00441624,0045,0046,0047,004779,0048,0049,00500,00501,00502,00503,00504,00505,00506,00507,00508,00509,0051,0052,0053,0054,0055,0056,0057,0058,00590,00591,00592,00593,00594,00595,00596,00597,00598,005993,005994,005995,005997,005998,005999,0061,006189162,0064,00672,00674,00675,00676,00677,00678,00679,00680,00681,00682,00683,00685,00686,00687,00688,00689,00690,00691,00692,00699,007,00870,00871,00872,00873,00874,00875,00876,00877,00878,00879,00881,00882,00883,0090,0090392,00979]
08/01/2017 11:25:48 AM - Issue: [Pres:10000; act=Closed;1;23]
08/01/2017 11:25:48 AM - Failed to add outbound CID reformating rule for DN:10000: <Rules />