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webmeeting is not available

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clnr

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Aug 16, 2015
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Hi!
Recently we moved entire phone system to 3CX platform. We face now the problem that only one extension that installed on server is allowed to initiate webmeetings. Even i add another extension on the 3CX phone installed on server is not working. If I try to assign that extension or other extensions to 3CX clients phone is not working. I see also that for all the extensions that are not able to initiate webmeetings presence is not available. For all this extension I receive a message that is not conected to 3cx web API.
Please help me with this issue.
Octavian
 
What version of 3CX are you using?

Are these local, or remote, extensions?

Are they using a compatible browser?

http://www.3cx.com/user-manual/webmeeting/create-webmeeting/
 
All extension are internal.
I try to create webmeetings from the SIP phone installed in my computer.
I see now that is possible to create from web interface. If I try to connect to clnr.3cx.eu I am fwd to 3cx web page http://www.3cx.com/user-manual/hosting-web-conference/
Could be a problem with my subscription?
Octavian
 
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