webmeeting is not available

Discussion in '3CX Phone System - General' started by clnr, Aug 16, 2015.

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  1. clnr

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    Hi!
    Recently we moved entire phone system to 3CX platform. We face now the problem that only one extension that installed on server is allowed to initiate webmeetings. Even i add another extension on the 3CX phone installed on server is not working. If I try to assign that extension or other extensions to 3CX clients phone is not working. I see also that for all the extensions that are not able to initiate webmeetings presence is not available. For all this extension I receive a message that is not conected to 3cx web API.
    Please help me with this issue.
    Octavian
     
  2. leejor

    leejor Well-Known Member

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    What version of 3CX are you using?

    Are these local, or remote, extensions?

    Are they using a compatible browser?

    http://www.3cx.com/user-manual/webmeeting/create-webmeeting/
     
  3. clnr

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    All extension are internal.
    I try to create webmeetings from the SIP phone installed in my computer.
    I see now that is possible to create from web interface. If I try to connect to clnr.3cx.eu I am fwd to 3cx web page http://www.3cx.com/user-manual/hosting-web-conference/
    Could be a problem with my subscription?
    Octavian
     
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