Webmeeting multiple internal users

Discussion in '3CX Phone System - General' started by datamerge, Jul 8, 2016.

Thread Status:
Not open for further replies.
  1. datamerge

    datamerge New Member

    Joined:
    Nov 19, 2014
    Messages:
    176
    Likes Received:
    22
    When multiple users are internal behind NAT, it seems that you can't share voice, video, screen, etc, between them. External users can see presenter fine.

    Regards
    Mark
     
  2. andreaschr

    Joined:
    Oct 26, 2015
    Messages:
    91
    Likes Received:
    6
    Hi datamerge,

    Please check your network or installation configurations.
    What options did you choose during installation ?
     
  3. datamerge

    datamerge New Member

    Joined:
    Nov 19, 2014
    Messages:
    176
    Likes Received:
    22
    That's a very broad question. What specifically are you asking? Conferences work fine, but media (audio, video, screen share) does not work between internal users. External users get all media. I use same url inside and out with split dns. System is configured with correct internal and external ip addresses. Firewall checker is all good. I think I have all correct port forwards. Are there any additional new ports beyond the published list? I have the extra ports 9250-9500.
     
  4. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Jun 2, 2014
    Messages:
    1,338
    Likes Received:
    77
    I just had a WebMeeting like that a little while ago and technically speaking there should be no problem. As there can be many reasons for this, I would recommend contacting the Support Team by opening a ticket about this.
     
  5. datamerge

    datamerge New Member

    Joined:
    Nov 19, 2014
    Messages:
    176
    Likes Received:
    22
    Thanks Nick

    Regards
    Mark
     
Thread Status:
Not open for further replies.