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WebMeeting recording does not work

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Michael Segner

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Apr 21, 2017
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After terminating the WebMeetings should receive an e-mail with the recording.
This e-mail does not come. Also under "Recordings" is nothing to be found.
 
Last edited:
-Go to your PBX's Settings > Email > SMTP server. Verify that these settings are correct and that the "Test" button works and that you receive a test e-mail when pressed.
-Verify that the extension for which you're having a meeting for actually has an e-mail and that this e-mail is correct.
-Send Welcome e-mails, verify that these actually go through to the expected e-mails.
-Make sure the PBX has port 5001 open to the outside world
-Make sure that you have a valid certificate for the PBX. Expired or self signed certificates are invalid.

Once the above conditions are met, you'l be able to receive and send e-mails in general on your PBX, not only for WebMeeting.
 
The e-mail settings are correct, I can send Welcom e-mails. Only the e-mails from WebMeeting does not work and you can also find no record
 
-Port 5001 is open on your PBX?
-Your certificate is self signed?
 
Port 5001 is open.
The certificate is not self signed and valid.
 
I've sent you a PM
 
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