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WebMeeting recording Email

Discussion in '3CX Phone System - General' started by UncleArt, Apr 13, 2018.

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  1. UncleArt

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    Hi Guys,


    Yesterday we've established a webmeeting video conference (2 participants)
    Traditional setup via 3CX client 'Start 3cx Webmeeting now' option

    Conference was successfully established and was working as usual.

    Conference was recorded with 'Record' button

    In the end conference was closed with 'End conference' option in order to trigger conference recording link Email.
    However we've never received an Email with recording link since then.

    Conference time around 5 PM UK time

    We tried few more this morning - same result. No Emails unfortunately

    Please advise if there is a chance to pull our yesterday's recordings out in an alternative way?



    Regards
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @UncleArt

    Please check your inbox as i have sent you an p.m with the required info we need to check for the recording.
     
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