Webmeeting "Request Control" button is grayed out

Discussion in '3CX Phone System - General' started by craigreilly, Mar 24, 2017.

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  1. craigreilly

    craigreilly Well-Known Member

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    I started the meeting.
    Other user joined.
    Request Remote Control is greyed out and can not be clicked.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @craigreilly

    Please note that the the organiser cannot request for remote control from the user joining the meeting. To do that you need to promote the other user to organiser. Once you do that both users can request for remote control
     
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