WebMeeting

Discussion in '3CX Phone System - General' started by Andydaws, May 7, 2014.

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  1. Andydaws

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    Having a problem setting up WebMeeting first hurdle was I could not find any documentation on ports to open through Firewall from 3CX system to allow license configuration I think this was 60443. Any documentation on server and client ports required?

    Now it has successfully obtained a license after which it wanted me to create an account but after picking an admin with an email address and entered a password it now only says "Wrong email or password" can not get beyond that?
     
  2. craigreilly

    craigreilly Well-Known Member

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    It is possible that somehow the email is registered already somehow.
    Do you have another email you can test perhaps?
    or email 'webmeeting@3cx.com'
     
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  3. Andydaws

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    Thank you for the reply

    It does not seem possible to change the email address to something else the Create/Delete buttons do not seem to do anything and Deactivating and Reactivating the Account also just returns the email with the error

    Sent an email to see if account created on server or advise
     
  4. nb

    nb Support Team
    Staff Member 3CX Support

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    Your computer allows connections using HTTPS on only port 443
    You need to fix this in your firewall and tell your firewall "HTTPS must work on 443 and ANY OTHER PORT I LIKE"
    In this case we need 443 and 60443
     
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  5. Andydaws

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    3 Parts to this query

    1) From Server to Internet I am allowing outbound https (443) and 60443 (Plus other ports needed for 3CX itself) to anywhere is this good enough

    Can you clarify the line "HTTPS must work on 443 and ANY OTHER PORT I LIKE" = Allow anything outbound (Not very secure 443 would be included in ANY OTHER PORT anyway)

    2) From Clients participating in Web Conference what are the requirements to allow through a corporate firewall HTTPS (443) outbound? Other TCP/UDP Ports? Does it work behind a Proxy for clients that do not have direct access to internet for security?

    3) My account appears corrupt in some way
     
  6. danielevz

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    i also have the wrong email and password issue and i´m sure i have type the correct password. Can 3cx give a solution on this one , is very frustrating that a simple recover password service does not exist.
     
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