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Solved Webmeetings, webinar is broken

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DomskisTRP

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The webinar links point to "Meeting not found". When starting webinar - chosen guests receive invite email with link which does not work. When organizer opens the webinar and clicks the link icon top right corner - sends it to users, they can join no issues. Wrong link is being sent.

Cert is perfecto ! Users have First and Last name - email, cell number.
Ports 443,5001 are fully open.
Used to work couple weeks ago. Also user cannot remove previous participants from webinar. Starts new webinar with previous participants still there. Rebooting server does nothing.

How do I use the link from inside the webinar to be sent in emails ? How to get rid of last participants ?
 
An issue related to our intermediate cert was found on our side. This occurred yesterday at about 1:00 GMT.

The issue is now resolved. For users who are still experiencing the issue, please restart your 3CX System Service to properly resync meeting data with webmeeting.3cx.net.


For users who still experience the same issue even after the above, please follow the guidelines below. If you're still experiencing the issue even after this, feel free to contact 3CX Support for more help.

Please make sure that the following pre-requisites are followed for WebMeeting to work.

1) Make sure you have a First Name OR/And a Last Name in the extension for which you want to use WebMeeting for.

2) This extension MUST have an e-mail. Preferably a valid e-mail so you can receive recordings and reports.

3) Make sure your MyPhone Port (Typically 5001 or 443) is open.

Upon rectifying any of the above, please perform a 3CX System Service restart in order to sync all meeting data or wait for 8 hours for this to be done automatically. Everything should start working.
 
Thank you for clarifying... Have not tested as of yet, but will keep posted
 
All working good :)
 
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