WebRTC not possible with Internet Explorer

Discussion in '3CX Phone System - General' started by glansing, Aug 13, 2015.

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  1. glansing

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    Hello,

    I just configured the WebRTC gateway.
    When I open de link with Internet Explorer 11, the website tells me the browser is not supported.

    Why not?

    Opening the website in Compatibility View gives only a 3CX logo.

    Best regards,

    Gerdo Lansing
     
  2. leejor

    leejor Well-Known Member

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    It would seem that IE is not an "open standards browser"

    http://www.3cx.com/docs/configure-webrtc/
     
  3. glansing

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    I appreciate your reply, but Internet Explorer is used by a lot of users, that do not even have another browser installed.

    I do not want to push them to use another browser, just to get in touch with my company.
     
  4. leejor

    leejor Well-Known Member

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    Looks like there's hope....

    http://venturebeat.com/2014/10/27/microsoft-eyes-webrtc-for-plugin-free-skype-calls-in-internet-explorer/

    http://www.makeuseof.com/tag/heres-make-internet-explorer-safari-work-webrtc/
     
  5. glansing

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    :) Thanks. I will give it a try.
     
  6. glansing

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    Unfortunately the plug-in does not work on Microsoft Edge.

    When used on Windows 8.1, the plug-in is detected, but on the 3CX screen, it says "Connecting...", while on the same machine Chrome says "Ready"
     
  7. leejor

    leejor Well-Known Member

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    Perhaps because Edge isn't Internet Explorer.
     
  8. JonnyM

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    The WebRTC gateway requires a browser that works with WebRTC. Internet Explorer isn't one currently, and neither is Edge.

    It's not something that 3CX have any control over.
     
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